Nippon Express launches new service to support overseas e-commerce operators’ sales to Japan
— Enabling seamless, simple, and cost-effective cross-border e-commerce logistics via the DCX logistics web app —
Nippon Express Co., Ltd. (President: Shinjiro Takezoe, hereinafter, “Nippon Express”), a group company of NIPPON EXPRESS HOLDINGS, INC. (President: Satoshi Horikiri), has launched a new cross-border e-commerce logistics service for overseas products destined for Japan that utilizes its DCX (Digital Commerce Transformation) logistics web app. This service will provide new solutions enabling overseas e-commerce operators to deliver products to consumers in Japan more affordably and smoothly.
■Background to service development
Purchases by Japanese consumers on overseas e-commerce sites have continued to expand in recent years, with annual transactions for goods from the United States alone reaching approximately 380 billion yen*. At the same time, high transport costs and complicated customs procedures have presented significant obstacles for both sellers and buyers.
To address these challenges, Nippon Express is launching a direct delivery service to Japan offering significantly lower costs than traditional cross-border e-commerce logistics with minimal hassle. This service leverages the cloud-based DCX logistics web app available from Nippon Express as well as the NX Group’s global network.
■DCX’s affordable and user-friendly solutions
Overseas sellers using this service can easily import order data from their e-commerce websites into DCX and issue shipping labels for domestic delivery in Japan via the Web. By simply sending packaged products to overseas warehouses designated by the NX Group, all the complex import/export and customs clearance procedures as well as domestic delivery arrangements in Japan will be handled seamlessly within the Group.
Additionally, Nippon Express offers outsourcing services that can handle inventory management and shipping operations at the NX Group’s overseas warehouses, as well as optional “Business Insight” shipping analyses and AI-powered shipping forecasts to support optimal inventory management and procurement planning.
The focus initially will be on transporting air freight from North America, Europe, and South Asia to Japan, with plans underway to expand to other regions in 2026.
The NX Group will continue leveraging digital and cutting-edge technologies in the D2C sector to actively create new value and resolve societal challenges based on customers’ needs.
■For more information about DCX, please visit Nippon Express’ website
https://www.nipponexpress.com/dcx/en/top/index.html
■Related release
Nippon Express launches global cloud service for DCX e-commerce inventory management app coupled with Shopify and API
https://www.nipponexpress-holdings.com/ja/press/2023/20230420-1.html (Japanese only)
*Source: Ministry of Economy, Trade and Industry, “FY2023 E-Commerce Market Survey”