We hope this message finds you well. This is the final advisory ahead of the upcoming transition on September 1, 2025, as we continue to enhance our services for a more streamlined and efficient experience. As part of our commitment to seamless service, we are pleased to announce that PT Bintang Biru Indah will officially replace PT Pelayaran Bintang Putih as the appointed agent of Maersk A/S in Indonesia.
To ensure a smooth transition, a hyper-care period will be in place from 1 September to 15 September 2025. During this time, certain documents—such as invoices, Bill of Lading and Delivery Order—may still mention the previous agency, PT Pelayaran Bintang Putih, instead of the new appointed agent, PT Bintang Biru Indah. Should you
require assistance in adjusting or clarifying these documents, our team will be readily available to support you throughout this period.
Key Changes:
- Transfer Details:
- On 1 September 2025, PT Bintang Biru Indah will take over agency operations in Indonesia, and PT
Pelayaran Bintang Putih will no longer serve as agent of Maersk.
- The corporate ID for PT Pelayaran Bintang Putih (0025 0526 3007 3000) will be replaced by the corporate ID of PT Bintang Biru Indah (0010 7163 3002 2000). The corporate ID for Maersk A/S as the service provider remains 75.917.044.2-053.000.
- Billing information will be updated to carry the new legal entity name and corporate ID.
- Please note that invoice to customer is issued by Maersk A/S. Our local agent (ie. PT Bintang Biru Indah) only act as corresponding office in Indonesia and is authorized to receive payment on behalf of Maersk A/S.
- Bank accounts will change to the details below, so please update your systems as needed to the following:
- Please ensure to process your payment to the new bank account number starting from 1 September 2025 for seamless payment settlement and document release
- E-payment via myFinance will be available as usual.
- Those bank accounts and e-payment information will also be found in this link: https://www.maersk.com/local-information/asia-pacific/indonesia/payment. The same link is also available in Maersk invoice. Details will be reflected on September 1, 2025.
a. HSBC with beneficiary name of Maersk A/S, World Trade Center 3rd floor, Jl Jend Sudirman kav 29-31, Jakarta 12920, IDR-account: 050-051424-069, Swift: HSBCIDJA or USD-account: 050-051424-116, Swift: HSBCIDJA.
b. Bank Mandiri with beneficiary name of PT Bintang Biru Indah, Wisma Bisnis Indonesia, Jl K H Mas Mansyur No 12A, Jakarta 10220, IDR-account: 121-0029999970, Swift: BMRIIDJA.
Action needed from our customer: As we embark on this transition, we want to ensure minimal disruption to your operations. To facilitate a smooth update process, we kindly ask you to inform us if you require any specific documents from us to update your vendor database due to the agency change. Additionally, we are interested in understanding the estimated time it will take for you to complete the update process at your end.
Impact on Your Contracts: We want to assure you that your existing contracts and agreements will remain unaffected by these changes. We are working diligently to ensure a smooth transition, and our goal is to minimize any impact on your supply chain.
Staying Connected: Your partnership is of utmost importance to us. Throughout this transition and beyond, you can expect the same high level of customer service. We are dedicated to providing seamless support, with an expanded range of products and services under the unified Maersk brand.
Contact Us: Should you have any questions, require specific documents, or need assistance with the vendor database update process, please do not hesitate to reach out to your dedicated representative. They are ready to assist you with any concerns you may have.
We appreciate your understanding and cooperation during this exciting phase of growth. We look forward to continuing our strong partnership with you under the Maersk brand.