December 22, 2025
Ottawa, Ontario
On November 13, 2025, the Financial Consumer Agency of Canada (FCAC) and the Global Risk Institute (GRI) co-hosted a workshop on financial well-being and consumer protection. Issues discussed included the opportunities and emerging risks associated with AI adoption, best practices in the use of AI to empower and protect financial consumers, and the path forward for AI in the financial services sector in Canada.
The workshop was attended by over 55 representatives from a diverse array of organizations, from Canada’s largest banks and technology companies to consumer advocacy groups, law firms and academia.
The event was the fourth in a series of workshops co-hosted by GRI and financial sector regulators as part of the second Financial Industry Forum on Artificial Intelligence (FIFAI II).
You can read the interim report summarizing the FCAC-GRI workshop here. A full report on the outcome of all 4 workshops will be available in spring 2026.
Associated links
Interim report from FIFAI II Workshop 1: Security and Cybersecurity
Interim report from FIFAI II Workshop 2: Financial Crime
Interim report from FIFAI II Workshop 3: Financial Stability
OSFI-FCAC Risk Report – AI Uses and Risks at Federally Regulated Financial Institutions