News | RTX’s Collins Aerospace renews FlightSense™ contract with Japan Airlines

MRO Asia Pacific (Sept. 17, 2025) – Collins Aerospace, an RTX business (NYSE:
RTX), has renewed its FlightSense™ contract with Japan Airlines (JAL) to provide
comprehensive maintenance, repair, overhaul and asset management support for the
airline’s fleet of Boeing 787 Dreamliners. The 10-year service agreement
includes air management services and electric power components for JAL’s current
fleet of more than 50 787-8 and 787-9 aircraft as well as future Dreamliner
deliveries through 2035.

This renewal also extends JAL’s previous Ascentia analytics services
agreement for another five years, providing deep operational insights and
data-driven support to enhance fleet performance and reduce life-cycle costs.

“Our leading products and services contribute to our customers’ success and
optimize the performance of their fleet,” said Ryan Hudson, the head of
aftermarket services for Collins Aerospace’s Power and Controls unit. “Through
the FlightSense program, we work collaboratively with JAL to provide asset,
logistic support, certified repairs and predictive health maintenance. This
complete support package helps JAL to tailor maintenance decisions and enables
improved operational efficiency.”

“We are happy to renew our contract with Collins Aerospace, as it plays an
important part in improving the quality and parts management of our Boeing 787
fleet,” said Kyohei Takizawa, Vice President of JAL Procurement. “Using the
FlightSense program, especially the Ascentia analytics platform, we aim to make
our preventive and predictive maintenance even more accurate.”

FlightSense is a full lifecycle support program, providing airlines with
maintenance solutions tailored to their unique operational needs. FlightSense is
fed by Collins’ Ascentia® analytics platform, which collects, analyzes and
interprets millions of data points flowing from the aircraft to accurately
identify performance trends, maintenance recommendations and actionable insights
to improve fleet operations.

About Collins Aerospace
Collins Aerospace, an RTX business, is a leader in integrated and intelligent
solutions for the global aerospace and defense industry. Our 80,000 employees
are dedicated to delivering future-focused technologies to advance sustainable
and connected aviation, passenger safety and comfort, mission success, space
exploration, and more.

About RTX
RTX is the world’s largest aerospace and defense company. With more than 185,000
global employees, we push the limits of technology and science to redefine how
we connect and protect our world. Through industry-leading businesses – Collins
Aerospace, Pratt & Whitney, and Raytheon – we are advancing aviation,
engineering integrated defense systems for operational success, and developing
next-generation technology solutions and manufacturing to help global customers
address their most critical challenges. The company, with 2024 sales of more
than $80 billion, is headquartered in Arlington, Virginia. 

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