Alibaba expands instant commerce efforts with US$281 million Taobao convenience store push

Alibaba Group Holding on Friday unveiled a 2 billion yuan (US$281 million) investment as part of a programme that will see a network of Taobao-branded convenience stores across China support the operations of the firm’s instant commerce and on-demand delivery business.

Rather than establishing Taobao Shangou’s own bricks-and-mortar shops, the programme would primarily provide existing convenience stores with a tech facelift, leveraging Alibaba’s digital infrastructure, according to Hu Qiugen, the instant commerce unit’s general manager. Alibaba owns the Post.

Under the programme, the operators of partner convenience stores would receive digital supply chain support from Alibaba’s domestic wholesale platform 1688.com, technical insights on product procurement and get their stock inventory replenished via the group’s Aoxiang platform, as well as Taobao branding.

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That technical support is expected to make certain each store provides “one-stop, 24-hour and 30-minute delivery” shopping service to consumers, according to Hu. Taobao Shangou’s partner convenience stores are expected to be rolled out in more than 200 cities on the mainland.

The first batch of Taobao partner convenience stores launched on Saturday in cities that include Hangzhou, the capital of eastern Zhejiang province, and Nanjing, the capital of eastern Jiangsu province.

“We are committed to ensuring a win-win within our ecosystem,” Hu said.

Taobao Shangou general manager Hu Qiugen speaks at Friday’s launch of the Alibaba unit’s new convenience store programme in Hangzhou. Photo: Sina alt=Taobao Shangou general manager Hu Qiugen speaks at Friday’s launch of the Alibaba unit’s new convenience store programme in Hangzhou. Photo: Sina>

Hangzhou-based Alibaba’s latest initiative further expands the scope of goods and merchants covered by its instant commerce push, more than two months after CEO Eddie Wu Yongming said the company had succeeded in scaling up user growth and making consumers prefer its platform over its rivals – including on-demand delivery giant Meituan and JD.com.

Taobao Shangou, which is accessible from the Taobao shopping app, currently has more than one-third of the traditional convenience stores in its ecosystem running round-the-clock operations.

Alibaba said monthly active users of Taobao Shangou reached 300 million in August, while daily orders hit a peak of 120 million.

China’s instant commerce market is expected to grow to 2 trillion yuan, according to estimates by the Chinese Academy of International Trade and Economic Cooperation, an institute under China’s Ministry of Commerce.

Meituan, meanwhile, has also been expanding the footprint of its instant commerce operation.

Beijing-based Meituan, which claimed that its instant commerce service has more than 500 million users, on Wednesday announced a partnership with over 10,000 brands. The company said it will help these brands establish virtual stores on its platform, while also providing them with digital tools, warehousing and logistics support.

This article originally appeared in the South China Morning Post (SCMP), the most authoritative voice reporting on China and Asia for more than a century. For more SCMP stories, please explore the SCMP app or visit the SCMP’s Facebook and Twitter pages. Copyright © 2025 South China Morning Post Publishers Ltd. All rights reserved.

Copyright (c) 2025. South China Morning Post Publishers Ltd. All rights reserved.


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