Amid global uncertainty, maintaining an engaged workforce is a challenge. Human Resources professionals face pressure to shape a positive employee experience that brings a measurable return on investment. But with shifting employee expectations and a broadening EX scope, it can feel overwhelming to maintain a motivated team aligned with organizational goals.
In Mercer’s 2025 Employee Experience and Engagement Survey, nearly 1,500 HR professionals around the world shared their take on how they are investing in and shaping the employee experience. Their insights point to three core components organizations can invest in for meaningful ROI: