ISLAMABAD – Biometric verification is becoming important for online transactions in Pakistan with rising concerns over identity theft, fraud, and misuse of government aid. Pakistanis using mobile wallet services need to make this from now onwards.
State Bank of Pakistan rolled out new mechanism towards enhancing security of digital financial services, and all cash transactions must be conducted through mobile wallet platforms like Easypaisa and JazzCash. The new rule came into effect on July 1, 2025.
EasyPaisa and JazzCash users will need to verify their identity via biometric authentication when making cash deposits or withdrawals at retail outlets across Pakistan to prevent fraud, strengthen user protection, and ensure that all transactions are safely and accurately processed.
The news sparked concerns among users as authorities clarified that no user accounts will be blocked and all funds remain secure. The biometric requirement solely applies to physical cash transactions conducted through authorized agents and has no impact on existing accounts or balances.
Easypaisa and JazzCash agents are already in place to assist customers with their transactions. Any deposit or withdrawal made without biometric verification will not be processed under new rules.
Biometric rule is said to introduce secure digital banking in Pakistan as Biometric verification not only adds an extra layer of security but also builds greater trust among users. The move could further accelerate Pakistan’s transition toward a more secure and cashless economy, especially as mobile wallet adoption continues to rise across urban and rural areas.
With over 50 million active mobile wallet users in Pakistan, the implementation of biometric verification marks a significant milestone in the country’s digital financial landscape.