Hertz got its start renting out a dozen Model T Fords more than 100 years ago. Today, Hertz operates in 160 countries and has more than 20,000 employees and 500,000 vehicles in its fleet. To streamline an operation with so many moving parts, the company has deployed Hertz Connected Fleet OS, an AI-enabled operating system for fleet management.
“This is all around our purpose for our customers, which is making sure we have the right car, at the right place, at the right time,” said EVP and CIO Tim Langley-Hawthorne at Palantir’s AIPC last month, before stepping down from the role soon after. “It orchestrates customers, vehicles, and workforce. Those are the three critical components for businesses like ours on the ground.”
Hertz has leveraged Palantir Foundry and Palantir Artificial Intelligence Platform (AIP) to create a set of AI-powered applications to help it increase efficiencies in vehicle turnaround, reduce maintenance expenses, predictively allocate its workforce across field locations, and match the best car to customers.