FCC Seeks Comments on Changes to Broadband Labels for Consumers (Updated Comment Period)

Comments New Due Date: January 16, 2026
Reply Comments New Due Date: February 16, 2026

On October 28, 2025, the FCC adopted a Second Further Notice of Proposed Rulemaking (FNPRM) Empowering Broadband Consumers Through Transparency, proposing to eliminate certain broadband label requirements and seeking comment on other ways to streamline the broadband label rules.  The FCC released the Second FNPRM on November 3, 2025, and established the comment period on December 4, 2025.  On December 29, 2025, the FCC granted a 14-day extension of the comment period.    

Specifically, as to accessibility, the FCC acknowledges the continuing obligation to ensure the accessibility of broadband labels for people with disabilities.  For example, the FCC proposes to eliminate the requirement that providers read broadband labels to consumers by telephone but clarifies that this deletion does not prevent providers from conveying this information over the phone at a customer’s request, or change the providers’ continuing obligation to ensure accessibility of broadband labels for people with disabilities.

Further, the FCC proposes to eliminate the label machine-readability requirement.  The Commission affirms that this change does not impact any accessibility obligations providers may have to ensure that information displayed on their website, including broadband label information, is compatible with screen readers and assistive technologies used by people with disabilities.

Specifically, regarding accessibility, the FCC seeks comment on:

  • How providers can comply with the requirement to ensure broadband labels are prominently displayed, publicly available, and easily accessible to consumers with disabilities when there is no requirement that providers read the label to consumers over the phone; and
  • The proposal to close an earlier inquiry on adopting specific accessibility standards for labels, such as further support for ASL, braille and tactile indicators. 

Interested parties may file comments by accessing the FCC’s Electronic Comment Filing System at https://www.fcc.gov/ecfs/filings.  All filings must reference CG Docket No. 22-2 and GN Docket No. 25-133.  People with disabilities who need assistance to file comments online may request assistance by email to FCC504@fcc.gov. 

Link to the Second FNPRM: 
https://www.fcc.gov/document/fcc-proposes-simplify-broadband-labels-consumers

Link to the Comment Due Dates Extension Order:
https://www.fcc.gov/document/cgb-grants-extension-comment-deadlines-broadband-labels-fnprm

For general information about broadband labels, visit: https://www.fcc.gov/broadbandlabels.  For specific questions about this proceeding, contact Michelle Branigan, Consumer Policy Division, Consumer and Governmental Affairs Bureau, at michelle.branigan@fcc.gov or (202) 418-1345. Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone). 

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