TCS and SINTEF Forge Partnership to Deploy Artificial Intelligence for Improving Elderly Care

New partnership to tackle a range of societal challenges starting with elderly healthcare, followed by energy, mobility and smart and secure communities, leveraging AI and GenAI for social good

PRESS RELEASE

OSLO | MUMBAI, November, 11, 2025: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting, and business solutions, announced a partnership with Norwegian research and development company SINTEF—one of Europe’s largest, independent research foundations. Drawing on TCS’s extensive experience in deploying Artificial Intelligence (AI) and digital solutions for clients in industries such as healthcare, energy, and smart cities, and SINTEF’s strong research capabilities, the partnership aims to create scalable, real-world innovations.

Together, they will focus on using Social AI to improve elderly care, building on SINTEF’s successful eHealth initiative, SMILE (Smart Inclusive Living Environments). SMILE is a platform designed to help senior citizens live independently and safely in their own homes. It acts as both a communication tool and a support system, connecting seniors with family members, caregivers, and even peers in their community. By enabling easy communication, reminders and access to health services, SMILE fosters active living and social engagement.

With multidisciplinary expertise within technology, natural sciences and social sciences, SINTEF works to create innovation through development and research assignments for business and the public sector in Norway and abroad.

Alexandra Bech Gjørv, President and CEO of SINTEF, said, “Rooted in the heritage of the world-renowned Tata Group, we recognize TCS’ ambition in creating long term value for its clients, employees, and the community at large. SINTEF shares similar values, and I believe that together, we can improve the quality of life and help the elderly in Norway to be able to stay healthy, in the comfort of their homes much longer. We are looking forward to collaborating with TCS.”

What makes this initiative innovative is the use of Social AI to understand the unique needs of each individual and personalize their care. By combining advanced research and with digital technology, the platform not only improves elderly care but also sets the stage for smarter more inclusive healthcare solutions in the future.

Sapthagiri Chapalapalli, Head of Europe at Tata Consultancy Services, said, “The most impactful ideas are often generated in collaboration with external partners, startups, and academia. We are excited to begin our collaboration with SINTEF. Combining the academia research, TCS’ deep domain expertise and experience of implementing AI strategies will be turning ideas into action. Together with SINTEF, the identification of specific, practical AI use cases that address real business challenges focusing into usability and human-centric approach will become to full circle. Our digital technologies will add scale and speed to SINTEF’s research and innovation activities, enabling these projects to have an even greater reach and impact for society.”

TCS has been operating in the Nordic region since 1991. A total of around 20,000 experts serve the company’s Norwegian, Finnish, Swedish, and Danish customers. For the past 15 years, TCS has been consistently ranked as one of the best IT consulting service providers in the Nordic region by its customers. TCS has also received the Top Employer recognition in Norway for eleven consecutive years.

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