Category: 3. Business

  • 2026 Municipal Calendars available at pick-up locations starting Wednesday, December 17

    UPDATE – December 12, 2025, 2pm: 

    2026 Municipal Calendars available at pick-up locations starting Wednesday, December 17

    Following the earlier announcement regarding the distribution of the 2026 Municipal Calendar, we’re pleased to share that calendars were successfully delivered in the flyer section of the December 11 edition of the Kawartha Lakes Weekly paper.

    Residents who don’t receive a paper are asked to note that calendars are still in the process of being distributed and will be available at all pick-up locations starting Wednesday, December 17.

    Thank you for your patience as we complete delivery to all sites.

    For more information, or to view the calendar online in the meantime, visit the Recycling and Waste Collection Calendar page.

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  • In the News: Manjeet Rege on the Global Scramble for AI’s Supply Chain – Newsroom | University of St. Thomas

    1. In the News: Manjeet Rege on the Global Scramble for AI’s Supply Chain  Newsroom | University of St. Thomas
    2. AI Is Supercharging the Hunt for Sustainable Materials  Heatmap News
    3. Frank Talk: Copper rally is accelerating as AI data centers push global supply toward crisis levels  Proactive financial news
    4. From early cars to generative AI, new technologies create demand for specialized materials  Cobb Courier
    5. Could AI Driven Materials Discovery Be The Next Big Investment Boom?  Forbes

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  • Moodle Mentor: December 2025 – Moodle

    Moodle Mentor: December 2025 – Moodle

    Moodle Mentor says:
    BigBlueButton is one of those tools people often notice only after they need it, and then wonder how they ever lived without it! With every Moodle platform (Moodle LMS, Moodle Workplace, or MoodleCloud), BigBlueButton is the built-in virtual classroom tool designed specifically for teaching and learning. It’s also one of Moodle’s Certified Integration Partners, which means BigBlueButton meets our standards for quality, security, and interoperability.

    What makes BigBlueButton special is that it isn’t a generic videoconferencing tool retrofitted for education — it’s founded on pedagogy. Everything in it is designed to support instructor-led active learning: whiteboards for modelling thinking, breakout rooms for collaboration, shared notes for building knowledge together, and real-time analytics that help you understand learner engagement. 

    BigBlueButton is great for higher education, but it’s also a powerful tool for employee learning (or, really, whatever type of learning you’re facilitating). I highly recommend checking out Fred Dixon and Jesus Federico’s talk from MoodleMoot Global 2025 — From webcam fatigue to learning success: Reimagining Instructor-Led Training — where they explore why instructor-led virtual classrooms still matter in an AI-shaped future.

    For the quick summary, with BigBlueButton, you can:

    • Host live classes, review sessions, or virtual office hours
    • Use the built-in whiteboard and breakout rooms
    • Record sessions for learners who couldn’t attend
    • View real-time engagement analytics like who has spoken, raised hands, and more

    And you do that all right within your Moodle course! No need to send your learners out on a scavenger hunt trying to find the right link for their virtual meetings.

    A pro tip: treat BigBlueButton rooms the same way you treat your course design — set expectations early, create a simple structure for how sessions run, and make intentional use of active-learning tools (polls and shared notes are my favourites!).

    And if you ever outgrow the free tier, Moodle’s ecosystem includes extended BigBlueButton hosting options with larger rooms, longer recording retention, and more advanced analytics.

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  • Assessing Valuation After a Strong Year and Recent Pullback

    Assessing Valuation After a Strong Year and Recent Pullback

    Suncor Energy (TSX:SU) has quietly outperformed over the past year, climbing about 20% while still slipping slightly in the past month. That mix of long term strength and short term softness sets up an interesting entry point.

    See our latest analysis for Suncor Energy.

    Recent share price returns have cooled a little, with a modest pullback over the past month following a strong year to date rise. However, the 1 year total shareholder return above 20% suggests underlying momentum is still intact rather than fading.

    If Suncor’s move has you thinking more broadly about the energy space, this could be a good moment to explore aerospace and defense stocks as another area where structural demand and resilient cash flows can support long term compounding.

    With Suncor trading below analyst targets yet already delivering hefty multiyear gains, investors now face a key question: is there still undervalued upside here, or has the market largely priced in future growth?

    With Suncor closing at CA$60.98 versus a narrative fair value of about CA$66.50, the current price bakes in a noticeable discount to long term cash generation.

    Capital discipline and focus on high return projects, such as autonomous haulage implementation and mine debottlenecking, are expected to further reduce costs and expand cash generation, supporting sustainable long term earnings beyond current investor expectations.

    Read the complete narrative.

    Want to see how flat revenues and slightly thinner margins can still justify a richer earnings multiple than today, and why buybacks quietly amplify that upside? The full narrative unpacks the precise growth, margin, and valuation assumptions driving that higher fair value target.

    Result: Fair Value of $66.50 (UNDERVALUED)

    Have a read of the narrative in full and understand what’s behind the forecasts.

    However, rising carbon costs and a faster global energy transition could pressure oil sands economics and limit the valuation upside implied by this narrative.

    Find out about the key risks to this Suncor Energy narrative.

    If you see the story differently or want to dig into the numbers yourself, you can build a personalized view in just minutes: Do it your way.

    A great starting point for your Suncor Energy research is our analysis highlighting 2 key rewards and 3 important warning signs that could impact your investment decision.

    Smart investors continually upgrade their watchlist to avoid missing potential opportunities, including high potential strategies found in our screeners.

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  • ISLAND TIME IS CALLING: VOYAGER OF THE SEAS MAKES DEBUT IN BRISBANE

    ISLAND TIME IS CALLING: VOYAGER OF THE SEAS MAKES DEBUT IN BRISBANE

    ISLAND TIME IS CALLING: VOYAGER OF THE SEAS MAKES DEBUT IN BRISBANE

    Royal Caribbean’s Voyager of the Seas homeports in Brisbane for the first time with more ways for families to play across the South Pacific and Queensland

    BRISBANE, Dec. 13, 2025 – Holidaymakers and their families can set their sights on the ultimate summer Down Under as Royal Caribbean’s Voyager of the Seas has arrived at its new home in Brisbane. Marking a long-awaited return to Australia and the ship’s first season homeporting from Brisbane, Voyager will deliver more ways to play than ever before across 20 next-level holidays. The lineup ranges from 3-night weekend getaways to 12-night adventures, exploring the region’s most spectacular coastlines from sun-soaked Queensland to the picturesque South Pacific.

    “Our award-winning Voyager is an adventure-seeker’s dream and the perfect holiday match for the spirit of the Sunshine State,” said Gavin Smith, vice president and managing director, Australia and New Zealand, Royal Caribbean. “This season from Brisbane is one for the books with more weekend getaways and more island time than ever before across Queensland and South Pacific destinations, reinforcing the unforgettable memories that families can make on a Royal Caribbean holiday.”

    For those chasing the ultimate summer getaway, holidaymakers can have their pick of ten 3- to 7-night holidays visiting Airlie Beach and Cairns, Australia, along Queensland’s sun-drenched coast. Plus, there are more ways than ever to level up weekend celebrations with two 3-night getaways departing on a Friday to slot into the busiest calendars.

    This summer, holidaymakers can unwind with more island time with ten 7- to 9- night South Pacific adventures hopping between postcard-perfect locales from the easy island rhythms of Nouméa, New Caledonia, to the turquoise waters of Port Vila, Mystery Island, and Luganville in Vanuatu.

    Holidaymakers looking to spend the holidays kicking back on palm-fringed shores can celebrate Christmas with a view on an 8-night getaway or welcome the New Year on a 9-night adventure visiting the South Pacific. With entertainment, dining and festive celebrations on board, these adventures make the season one to remember, making way for celebration, relaxation and quality time with those who matter most. And for the ultimate adventure, globe-trotters can venture even further on a once-in-a-lifetime 25-night Transpacific holiday to Seattle, visiting bucket-list gems across French Polynesia and Hawaii.

    On deck, Voyager is packed with next-level adventure for all ages. Thrill-seekers can go head-to-head in a glow-in-the-dark laser tag clash at Battle for Planet Z, hang ten on the FlowRider surf simulator and ice skate in the middle of the ocean at Studio B or take on three storeys of high-speed twists and turns on The Perfect Storm waterslides slides. Little ones will love Splashaway Bay while adults can unwind poolside at The Lime & Coconut or recharge at the Vitality Spa. Lighting up the stage at night is jaw-dropping entertainment like “Ice Odyssey,” where professional ice skaters bring the magic and mystery of tarot cards to life on the skating rink, and famous Broadway show tunes in “Broadway Rhythm and Rhyme.” When it’s time to refuel, guests can take their pick from 20 options for all types of palates with flavours from around the world including Far East flavours at Izumi, rustic Italian at Giovanni’s Table and hand-cut steaks at Chops Grille.

    Royal Caribbean’s summer celebrations continue in the iconic Sydney Harbour, where Anthem of the Seas made its Down Under debut last month. The award-winning Quantum Class ship is delivering 24 getaways – from 2-night weekend escapes to 18-night adventures – across Australia, New Zealand and the South Pacific, bringing bolder adventures and show-stopping new experiences to Australian shores.

    This season will also mark the debut of six Wiggly-themed holidays, exclusive to Royal Caribbean and featuring the Wiggly Friends, across Voyager and Anthem. The ultimate family holiday comes to life through a combination of Royal Caribbean’s signature family experiences and the excitement of The Wiggles, inspiring wonder and discovery. Young kids and their loved ones can look forward to character events, live concerts, exclusive Royal Caribbean x The Wiggles merchandise and more.

    For more details on the 2025-26 holidays in Australia, holidaymakers can visit Royal Caribbean’s website.

    About Royal Caribbean
    Royal Caribbean, part of Royal Caribbean Group (NYSE: RCL), has delivered memorable vacations for more than 50 years. The cruise line’s game-changing ships and exclusive destinations revolutionize vacations with innovations and an all-encompassing combination of experiences, from thrills to dining and entertainment, for every type of family and vacationer. Voted “Best Cruise Line Overall” for 22 consecutive years in the Travel Weekly Readers Choice Awards, Royal Caribbean makes memories with adventurers across more than 300 destinations in 80 countries on all seven continents, including the line’s top-rated exclusive destination, Perfect Day at CocoCay in The Bahamas.  

    Media can stay up to date by following @RoyalCaribPR on X and visit www.RoyalCaribbeanPressCenter.com. For additional information or to book, vacationers can visit www.RoyalCaribbean.com, call (800) ROYAL-CARIBBEAN or contact their travel advisor. 

    Related Images

    The amplified Voyager of the Seas features adventures for vacationers of all ages to make memories, including The Perfect Storm duo of racing waterslides, the FlowRider surf simulator, mini golf and more. 

    The amplified Voyager of the Seas features adventures for vacationers of all ages to make memories, including The Perfect Storm duo of racing waterslides, the FlowRider surf simulator, mini golf and more. 

    The amplified Voyager of the Seas features adventures for vacationers of all ages to make memories, including The Perfect Storm duo of racing waterslides, the FlowRider surf simulator, mini golf and more. 

    The amplified Voyager of the Seas features adventures for vacationers of all ages to make memories, including The Perfect Storm duo of racing waterslides, the FlowRider surf simulator, mini golf and more. 

    The amplified Voyager of the Seas features adventures for vacationers of all ages to make memories, including The Perfect Storm duo of racing waterslides, the FlowRider surf simulator, mini golf and more. 

    The Perfect Storm duo of racing waterslides and the signature FlowRider surf simulator are among the thrills vacationers can enjoy on Royal Caribbean's Freedom and Voyager of the Seas.

    The Perfect Storm duo of racing waterslides and the signature FlowRider surf simulator are among the thrills vacationers can enjoy on Royal Caribbean’s Freedom and Voyager of the Seas.

    The Studio B ice-skating rink is a signature Royal Caribbean venue, where professional ice skaters perform awe-inspiring feats by night and vacationers can have a spin with friends and family by day. 

    The Studio B ice-skating rink is a signature Royal Caribbean venue, where professional ice skaters perform awe-inspiring feats by night and vacationers can have a spin with friends and family by day. 

    Voyager of the Seas Fast Facts

    Voyager of the Seas Fast Facts


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  • Government of Canada announces nearly $7 million to support research in energy technologies

    On December 12, 2025, Parliamentary Secretary to the Minister of International Trade, Yasir Naqvi, on behalf of the Honourable Tim Hodgson, Minister of Energy and Natural Resources, announced nearly $5 million in funding to the University of Calgary for the Energy Modelling Hub, a national initiative to advance evidence-based decision-making in the energy sector.

    Additionally, over $2 million was announced to support four projects under the Energy Innovation Program. These projects focus on providing insights on industrial decarbonization and the role of electricity, low-carbon fuels and carbon-reduction technologies as we transition to net zero by 2050.

    Smart Renewables and Electrification Pathways Program (SREPs)

    Project name: Energy Modelling Hub
    Recipient: The Governors of the University of Calgary
    Location: National
    Funding amount: $4.9 million
    Description: This project is a national initiative dedicated to strengthening Canada’s energy modelling ecosystem and advancing evidence-based decision making to support the country’s transition to a decarbonized, reliable and equitable energy system.

    Energy Innovation Program – National Energy Systems Modelling Call

    Project name: Enhancing CAN-REGEN to Comprehensively Assess Canada’s Economy-Wide Net-Zero Transition
    Recipient: EPRI International, Inc.
    Location: Calgary, Alberta
    Funding amount: $674,280
    Description: The objective of this project is to update the Canadian Regional Economy, Greenhouse Gas and Energy (CAN-REGEN) model to better reflect dynamics related to fuel supply and sector coupling between electricity and end-use sectors.

    Project name: A Robust Analysis of Uncertainty in Technology Deployment to Guide Optimal Investment Priorities in Industrial Innovation for a Net-Zero Canada
    Recipient: Energy Super Modelers and International Analysis (ESMIA) Consulting
    Location: Blainville, Quebec
    Funding amount: $500,000
    Description: This project led by ESMIA Consulting will use a proprietary optimization model, NATEM, to study the optimal mix of industrial decarbonization technologies across industrial sectors in Canada.

    Project name: Application of the Provincial-Scale GCAM–Canada Model for Assessment of Carbon Removal and Reduction Technologies in the Energy and Building Sectors
    Recipient: Governors of the University of Alberta
    Location: Edmonton, Alberta
    Funding amount: $467,928
    Description: This project will develop a fully open-source Canadian version of the Global Change Analysis Model (GCAM), an Integrated Assessment Model (the primary type of modelling tool used by the Intergovernmental Panel on Climate Change in developing emissions trajectories). The model will be used to assess carbon removal and reduction technologies’ effectiveness to 2100 in the energy and building sectors.

    Project name: Decarbonizing Heat in Canadian Industry
    Recipient: Simon Fraser University
    Location: Burnaby, British Columbia
    Funding amount: $450,000
    Description: This project will develop a fully open-source energy economy simulation model to specifically examine the competitiveness of Canadian industry by determining if zero-emission, low- to high-temperature heat can be produced at a cost that maintains economic viability.  

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  • US dollar edges higher after recent losses; sterling falls after GDP data

    US dollar edges higher after recent losses; sterling falls after GDP data

    LONDON/NEW YORK, Dec 12 (Reuters) – The U.S. dollar drifted higher against major currencies on Friday after falling in recent sessions, but was still set for its third straight weekly drop amid the prospect of interest rate cuts by the Federal Reserve next year.
    Sterling also eased after data showed the UK economy unexpectedly shrank in the three months to October.

    The euro was flat at $1.1738 after hitting a more than two-month high on Thursday.

    The dollar index , which measures the U.S. currency against six others, rose 0.1% to 98.39, recovering from a two-month low hit on Thursday but still on track for its third weekly decline with a 0.6% fall. For the month of December, the greenback has been 1.1% weaker so far.

    The index is also down more than 9% this year, on pace for its steepest annual drop since 2017.

    “It’s Friday fatigue. The dollar is down on the week and it’s pretty much down the whole month,” said Bob Savage, head of markets macro strategy at BNY in New York. “And is it because the Fed cut rates? Yes partially.”

    Against the yen, the dollar rose 0.3% to 155.98 yen ahead of next week’s Bank of Japan meeting, where the broad expectation is for a rate hike. Markets are focused on comments from policymakers on how the rate path will look in 2026.

    Reuters reported that the BoJ would likely maintain a pledge next week to keep raising interest rates, but stress that the pace of further hikes would depend on how the economy reacts to each increase.

    The pound edged down 0.1% against the dollar to $1.3375, but was trading near a seven-week high hit on Thursday, after economic data that was likely to boost expectations for Bank of England interest rate cuts.

    Both sterling and the euro are poised for their third straight week of gains against the dollar.

    UNCERTAINTY OVER U.S. MONETARY POLICY NEXT YEAR

    The Fed cut rates as expected this week but comments from Chair Jerome Powell and the accompanying statement were viewed by investors as less hawkish than expected and reinforced dollar-selling momentum.

    “That was a neutral cut. Yes, the board is divided and we saw that in the dissents,” said BNY’s Savage. “But it’s not fair to say that the Fed is going to raise rates like what the other central banks are talking about like the ECB (European Central Bank) and RBA (Reserve Bank of Australia).”

    Investors face uncertainty over the path of U.S. monetary policy next year as inflation trends and labor market strength remain unclear, with traders pricing in two rate cuts in 2026 in contrast with policymakers who see only one cut next year and one in 2027.

    Fed officials who voted against the U.S. central bank’s interest rate cut this week said on Friday they are worried that inflation remains too high to warrant lower borrowing costs, particularly given the lack of recent official data about the pace of price increases.

    How monetary policy evolves will hinge on economic data that is still lagging from the impact of the 43-day federal government shutdown in October and November. The U.S. is heading into a midterm-election year that is likely to focus on economic performance, with President Donald Trump urging sharper rate reductions.

    Also in the spotlight for markets is the question of who will become the next Fed chair and how that will affect the growing worries about the central bank’s independence under Trump.

    Across the Atlantic, sterling slipped on the back of data showing gross domestic product contracted by 0.1% in the August-to-October period. Economists polled by Reuters had forecast a flat reading.

    “At this stage it is not totally clear whether the recent weakness of the economy marks a fundamental downturn or whether it reflects a pre-Budget dip in spending and whether any such moves are temporary,” said Philip Shaw, chief economist at Investec.

    Finance minister Rachel Reeves delivered a tax-raising budget on November 26.

    The latest data cemented bets that the BoE will cut rates next week, though such a move has been nearly fully priced in for weeks.

    In other currencies, the Swiss franc steadied at 0.7951 per U.S. dollar, after rising to an almost one-month high on Thursday after the Swiss National Bank left its policy rate unchanged at 0% and said a recent agreement to reduce U.S. tariffs on Swiss goods had improved the economic outlook, even as inflation has somewhat undershot expectations.

    Reporting by Joice Alves in London and Gertrude Chavez-Dreyfuss in New York; Additional reporting by Ankur Banerjee in Singapore; Editing by Alison Williams, Kirsten Donovan and Nia Williams

    Disclaimer: The views expressed in this article are those of the author and may not reflect those of Kitco Metals Inc. The author has made every effort to ensure accuracy of information provided; however, neither Kitco Metals Inc. nor the author can guarantee such accuracy. This article is strictly for informational purposes only. It is not a solicitation to make any exchange in commodities, securities or other financial instruments. Kitco Metals Inc. and the author of this article do not accept culpability for losses and/ or damages arising from the use of this publication.

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  • #WeAreLeonardo, in the world of cybersecurity with Enrico

    #WeAreLeonardo, in the world of cybersecurity with Enrico

    Giulio Cartoni, Head of Site Management & Field Support, and Luigi Pierno, Climate and Environment Strategy & Projects and certified Sustainability Manager, are a highly synergistic duo who have brought to life OnLife, Leonardo’s project designed to give corporate PCs and monitors a new purpose. Through a structured process of reuse, donation and material recovery, the initiative applies circular-economy principles to end-of-life digital devices. Giulio and Luigi form a team born from close cooperation between Leonardo’s Sustainability and Digital Solutions departments. They have successfully tackled a new project: transforming the management of end-of-life devices into a process that combines resilience, social impact and a reduced environmental footprint.

    “It was an exciting challenge. There was no existing model within the company, so we created new procedures and strengthened our collaborative network,” explains Giulio Cartoni, who holds a Master’s degree in Political Science and International Relations and joined Leonardo eight years ago after holding senior positions in the TLC and IT sectors.

    “Driving this project has been a great adventure, allowing me to work simultaneously on all three pillars of sustainability – Prosperity, People and Planet – and to contribute concretely to the circular transition,” adds Luigi Pierno, an electronic engineer who has been with the Leonardo Group since 2000, working for many years in research and innovation.

    Giulio and Luigi give concrete form to the three pillars of the OnLife project. The first line of action focuses on reusing digital devices within the secondary market (Prosperity): in this initial phase, 275 PCs and monitors were collected, securely wiped and made available through online sales channels at an accessible price point. The second area (People) promotes digital inclusion: part of the decommissioned equipment is donated to non-profit organisations operating in areas with limited digital access, supporting technology uptake and promote interest in STEM subjects among the new generation. Finally, the third pillar (Planet) adopts an urban-mining approach, activating advanced recycling processes for non-reusable devices to recover critical raw materials.

    Delivering a circular-economy project that generates measurable competitive value for business, society and the environment reflects Leonardo’s long-term strategic commitment to sustainability. For Giulio and Luigi, the success of OnLife represents both a professional and personal milestone, achieved together with a strong sense of purpose and great satisfaction.

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  • Expanded umbilical cord blood transplant achieves 94% survival in severe aplastic anemia patients

    Expanded umbilical cord blood transplant achieves 94% survival in severe aplastic anemia patients

    Friday, December 12, 2025

    NIH clinical trial shows promise for people with treatment-limited, life-threatening disorder.

    A clinical trial at the National Institutes of Health (NIH) has shown that an experimental treatment for patients with severe aplastic anemia resulted in a 94% survival rate without complications following transplantation. The treatment, which deploys an expanded umbilical cord blood approach known as omidubicel, was recently approved by the U.S. Food and Drug Administration for use against severe aplastic anemia for patients without options to receive donor hematopoietic stem cell (HSC) transplantation.

    Nearly all (94%) of patients had rapid neutrophil engraftment, meaning that their white blood cell count had recovered, at median of eight days, dramatically faster than standard umbilical cord transplants. By 100 days post-transplant, most patients had experienced sustained cord engraftment, which means that the transplanted donor stem cells were established in the patient’s bone marrow and able to produce healthy new blood cells long term.

    “The results of this ongoing study are extremely encouraging and indicate a significant advancement in the treatment options for patients with a high unmet medical need. Patients in the study were high-risk but had significantly better than expected outcomes,” said Richard Childs, M.D., assistant U.S. Surgeon General, NIH study lead, and scientific director of NIH’s National Heart, Lung, and Blood Institute.

    Severe aplastic anemia causes bone marrow to stop producing adequate blood cells, which leads to infections, bleeding, and ongoing dependence on blood transfusions. If left untreated, the disease can be fatal. Conventional treatment typically involves immunosuppressive therapy and/or HSC transplantation. However, while immunosuppressive therapy can help prolong survival, not all patients respond to it, and many relapse. Lack of a tissue-matched sibling or related donor match remains a major barrier to successful HSC transplantation. In the absence of a donor, patients can undergo umbilical cord blood transplantation, but such transplants often contain low stem-cell numbers, prolonging the time to immune recovery and substantially increasing the risk of infection and rejection of the transplant.

    Omidubicel stem cell therapy involves taking limited numbers of donated umbilical cord blood stem cells, and culturing them in a lab, where they multiply and are enhanced with a form of vitamin B3, known as nicotinamide, which provides a larger, more effective stem cell dose for restoring the patient’s blood and immune system.

    The clinical trial enrolled 18 patients (aged 4-60 years) with severe aplastic anemia who were unresponsive to standard immunosuppressive therapy and without an available donor.

    Results from two additional study participants have yet to be analyzed. Publication of the complete trial findings are expected next year.

    The promising trial results prompted the U.S. Food and Drug Administration to approve the novel transplantation approach for refractory severe aplastic anemia. The therapy’s brand name is Omisirge by Gamida Cell Ltd., Israel.

    “The approval of a therapy for patients who were lacking therapeutic options is a prime example of how NIH advances patient care and helps shape the future of medicine through the development of new therapeutics,” said Childs.

    The trial is ongoing. For more information, visit clincialtrials.gov and search for identifier NCT03173937.

    About the National Heart, Lung, and Blood Institute (NHLBI): NHLBI is the global leader in conducting and supporting research in heart, lung, and blood diseases and sleep disorders that advances scientific knowledge, improves public health, and saves lives. For more information, visit https://www.nhlbi.nih.gov.

    About the National Institutes of Health (NIH): NIH, the nation’s medical research agency, includes 27 Institutes and Centers and is a component of the U.S. Department of Health and Human Services. NIH is the primary federal agency conducting and supporting basic, clinical, and translational medical research, and is investigating the causes, treatments, and cures for both common and rare diseases. For more information about NIH and its programs, visit www.nih.gov.

    NIH…Turning Discovery Into Health®

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  • AG Nessel Issues Notice of Intended Action to Clothing Company Following More Than 50 Consumer Complaints

    AG Nessel Issues Notice of Intended Action to Clothing Company Following More Than 50 Consumer Complaints

    LANSING – Michigan Attorney General Dana Nessel has sent a notice of intended action (PDF) to Recollections, Inc., a Michigan-based company that designs and customizes historically themed clothing. The notice urges the business to address repeated allegations that it violated the Michigan Consumer Protection Act by failing to timely fill online orders or refund customers whose orders remain unfilled.  

    “Online shoppers deserve timely deliveries and quick refunds when a company cannot fulfill an order,” Nessel said. “When buying anything online, remember to take steps to protect yourself and only shop at businesses you trust. My office will continue to act when companies fail to uphold their obligations to consumers.” 

    The Attorney General’s notice follows a review of more than 50 complaints with the Department of Attorney General’s Consumer Protection Team and the Better Business Bureau. Recent complaints reviewed by the Department include: 

    • A customer who ordered Victorian-era clothing in February 2025 for $229 and Edwardian-era clothing in March 2025 for $124.80. It is alleged that neither item was delivered due to back orders, and no refund was issued.
    • A customer who ordered two skirts totaling $188.68 in November 2024, and allegedly never received the items due to back orders or never received a refund.
    • A customer who ordered a dress in October 2024 that was allegedly never delivered and has yet to receive a refund, even after the company stated it was processing refunds as quickly as possible. 

    The notice contends that most of the more than 50 complaints follow similar patterns of alleged unfilled orders and refunds that were never processed.  

    Recollections, Inc. has until December 22, 2025, to confer with the Department’s Consumer Protection Team regarding an assurance agreement to resolve the concerns expressed in the Notice. 

    Attorney General Nessel is also reissuing her consumer alert on online shopping. When online shopping, consumers should:   

    • Avoid online retailers if they cannot verify the company’s listed physical locations and customer service phone numbers. Anyone can set up an online shop and list a physical location and phone number, but that does not guarantee the business is legitimate. Research unfamiliar companies before placing an order.
    • Do an online image search of the product and any other images the seller has posted to see where the product is coming from, how much it really costs, and who else is selling it.
    • Pay with a credit card when making online purchases. Credit cards provide protections that allow consumers to dispute charges if an item is not delivered or is not as promised.
    • Protect their personal information by never sharing financial details or social security numbers via text or email, unchecking any box that allows the seller to share any of their information, and reading privacy policies. If the policy is unclear, consumers should consider ordering from a more user-friendly site. 

    To file a complaint with the Attorney General, or get additional information, contact:    

    Consumer Protection Team
    P.O. Box 30213
    Lansing, MI 48909
    517-335-7599
    Fax: 517-241-3771
    Toll-free: 877-765-8388
    Online complaint form

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