Category: 3. Business

  • Trump calls for US central bank head to quit immediately

    Trump calls for US central bank head to quit immediately

    US President Donald Trump has called for the chair of the Federal Reserve to quit “immediately”, in an escalation of his attacks on Jerome Powell.

    “‘Too Late’ should resign immediately!!!”, Trump said in a post on his Truth Social platform.

    He also included a link to a news article about a US federal housing regulator calling for Mr Powell to be investigated over his testimony about renovations to the central bank’s Washington headquarters.

    Trump nominated Mr Powell to be the Fed chair during his his first term. Since then, he has repeatedly criticised him for not cutting interest rates but it’s unclear whether the president has the authority to remove him from the post.

    Despite the president’s continued criticism of Mr Powell, he said earlier this year that had “no intention of firing him”.

    Trump wants the Federal Reserve to lower interest rates to help boost economic growth.

    Mr Powell said on Tuesday that the Fed would have cut rates already had it not been for the impact of the Trump’s tariff policies.

    When asked during a meeting of central bankers in Portugal whether US rates would have been cut this again this year if the administration had not announced its plan to sharply increase tariffs on countries around the world Mr Powell responded, “I think that’s right.”

    The US Federal Reserve declined to comment about Trump’s remarks when contacted by the BBC.

    Ahead of Trump’s return to the White House at the start of this year, Mr Powell said he would not step down if the president asked him to and that it is “not permitted under law” for the White House to force him out.

    Board members of independent federal agencies like the Federal Reserve can only be forced out before their terms expire “for cause,” according to a landmark US Supreme Court ruling in 1935.

    However, Trump has often challenged political norms, including firing some independent regulators, actions that have been contested in court.

    On Wednesday, Federal Housing Finance Agency director Bill Pulte, who has previously strongly criticised Mr Powell, called for him to be investigated.

    “I am asking Congress to investigate Chairman Jerome Powell, his political bias, and his deceptive Senate testimony, which is enough to be removed ‘for cause,’” he posted on X.

    Last week, Mr Powell told the Senate that reports about soaring costs and expensive features at the Fed’s headquarters were “misleading and inaccurate in many, many respects.”

    Continue Reading

  • Wall Street focuses on Vietnam tariffs, not job losses

    Wall Street focuses on Vietnam tariffs, not job losses

    White Nike sneakers on June 26, 2025 in Paris, France.

    Edward Berthelot | Getty Images Entertainment | Getty Images

    If I had to choose between having a job and paying less for Nike shoes, you'd see me run barefoot to the office. Wednesday's market moves, however, suggested that Wall Street preferred the cheaper shoes.  

    The U.S. economy lost private sector jobs in June, the first time hiring had contracted since March 2023, according to payrolls processing firm ADP. It's even more startling because a Dow Jones survey of economists had pegged job numbers to expand by 100,000.

    Meanwhile, U.S. President Donald Trump announced on his social media site Truth Social that the country had made a trade deal with Vietnam, in which the Southeast Asian nation will face a 20% duty on imports to America. That means companies that rely heavily on Vietnam for manufacturing, such as Nike, Crocs and Lululemon, will face less onerous costs and might not hike prices as much, compared with the original tariff rate of 46%.

    After weighing both pieces of news, investors decided the good news was more important and lifted the S&P 500 to a new closing high. Granted, the ADP report has had a spotty track record in predicting the official job figures from the U.S. Bureau of Labor Statistics. But it's still worth thinking about how that's a sign financial markets could be slightly disconnected from the real economy: Who can afford to buy shoes and pump up stocks if they don't have jobs?

    What you need to know today

    Vietnam strikes a deal with America. Imports from the Southeast Asian nation to the U.S. will be subject to a 20% tariff, while the U.S. gets tariff-free access to Vietnam's market, Trump announced Wednesday.

    The S&P 500 rises to close at a fresh record. The index also scored an intra-day high, while the Nasdaq Composite notched a record close. The pan-European Stoxx 600 index added 0.18%. U.K. bond yields jumped on turmoil in the Labour Party.

    The U.S. lost private sector jobs in June. Job losses amounted to 33,000, reported ADP on Wednesday. Economists polled by Dow Jones had expected an increase of 100,000 jobs for the month.

    Tesla reports a fall in second-quarter deliveries. The Elon Musk-led company delivered 384,122 vehicles in that period, a drop of 14% from a year ago. But Tesla shares still rose as the numbers were better than some investors had feared.

    [PRO] A weak jobs report could trigger a sell-off. If the numbers for June's nonfarm payrolls, out Thursday, is anything like the ADP report, the JPMorgan trading desk thinks U.S. stocks could tumble.

    And finally...

    Employees at a coal mine in China's Shaanxi province sit in an office to use digital systems for mining work, according to a photo taken on April 26, 2023, during a media tour organized by Chinese telecoms giant Huawei.

    Wang Zhao | Afp | Getty Images

    A slowing economy meets a fast future

    Life in China these days is a story of stark contrasts. If in one conversation, my counterparts are wringing their hands over a sluggish economy, the next reveals how quickly artificial intelligence is revamping industries.

    While China's biggest cities are yet to see a return to the pre-Covid boom days, there are signs that smaller ones are experiencing rapid growth.

    Augmented reality glasses startup Xreal invested in its own factory in the southeastern "tier 2" city of Wuxi and earlier this year announced a new glasses product running Google's XR operating system.

    — Evelyn Cheng


    Continue Reading

  • Japan’s Bond Market Faces First 30-Year Sale Since Issuance Cut

    Japan’s Bond Market Faces First 30-Year Sale Since Issuance Cut

    Japan’s auction of 30-year sovereign notes Thursday is shaping up as a barometer of policymakers’ success in quelling debt-market turmoil that pushed yields on the nation’s super-long bonds to record highs in May.

    Yields have stepped down from their peaks, helped by the Ministry of Finance adjusting issuance to sell fewer super-long bonds, and by the Bank of Japan slowing its pullback from debt purchases. Recent sales of shorter-maturity securities have also gone smoothly.

    Continue Reading

  • Dizal’s ZEGFROVY® (sunvozertinib) Receives FDA Accelerated Approval as the Only Targeted Oral Treatment for Non-Small Cell Lung Cancer with EGFR Exon 20 Insertion Mutations

    Dizal’s ZEGFROVY® (sunvozertinib) Receives FDA Accelerated Approval as the Only Targeted Oral Treatment for Non-Small Cell Lung Cancer with EGFR Exon 20 Insertion Mutations

    • ZEGFROVY is the only approved targeted oral treatment for NSCLC with EGFR exon20ins
    • Approval follows the U.S. FDA’s Priority Review and is supported by the pivotal WU-KONG1 Part B study, in which ZEGFROVY demonstrated statistically significant and clinically meaningful benefits to patients

    SHANGHAI, July 2, 2025 /PRNewswire/ — Dizal (SSE:688192), a biopharmaceutical company committed to developing novel medicines for the treatment of cancer and immunological diseases, announced today that the U.S. Food and Drug Administration (FDA) has approved ZEGFROVY® (sunvozertinib) for the treatment of adult patients with locally advanced or metastatic non-small cell lung cancer (NSCLC) with epidermal growth factor receptor (EGFR) exon 20 insertion mutations (exon20ins), as detected by an FDA-approved test, whose disease has progressed on or after platinum-based chemotherapy.

    ZEGFROVY, which has received Priority Review and Breakthrough Therapy Designation from the FDA, is the only approved targeted oral treatment for NSCLC with EGFR exon20ins. This indication is approved under Accelerated Approval based on overall response rate and duration of response. Continued approval for this indication may be contingent upon verification and description of clinical benefit in a confirmatory trial.

    “We are proud to have developed ZEGFROVY, a first-in-class oral therapy that offers a more effective treatment option with enhanced safety and ease of administration for NSCLC patients with EGFR exon20ins,” said Dr. Xiaolin Zhang, CEO of Dizal. “The accelerated approval of ZEGFROVY marks a significant milestone that underscores our commitment to developing groundbreaking new medicines for patients with high unmet medical needs around the world.”

    ZEGFROVY is an oral, irreversible EGFR inhibitor with uniquely designed molecular structure targeting a wide spectrum of EGFR mutations with wild-type EGFR selectivity. In August 2023, ZEGFROVY received accelerated approval in China. Today’s FDA approval follows Breakthrough Therapy Designation and Priority Review granted by both the U.S. FDA and the Center for Drug Evaluation (CDE) of China’s National Medical Products Administration (NMPA).

    The FDA approval is supported by data from the multinational pivotal study WU-KONG1 Part B (WU-KONG1B), aiming to investigate the efficacy and safety of ZEGFROVY in relapsed or refractory NSCLC with EGFR exon20ins. The study results were featured as an oral presentation at the 2024 American Society of Clinical Oncology (ASCO) Annual Meeting and were recently published in the Journal of Clinical Oncology.

    “As the world’s only approved targeted oral therapy for EGFR exon20ins NSCLC, ZEGFROVY has expanded the treatment paradigm in this therapeutic area that has long lacked convenient and effective treatment options,” said Pasi A. Jänne, MD, PhD, Dana-Farber Cancer Institute of Harvard Medical School and lead principal investigator of WU-KONG1B. “Research findings from WU-KONG1B have demonstrated ZEGFROVY’s significant therapeutic effects with consistent efficacy across both Asian and non-Asian patient populations. Its convenient once-daily oral dosing substantially improves administration convenience and patient adherence, which is an increasingly critical factor as lung cancer care shifts toward chronic disease management. The U.S. approval of ZEGFROVY® marks a landmark in scientific advancement and represents a meaningful milestone in addressing the long-standing unmet medical needs of this underserved patient population.”

    “ZEGFROVY has demonstrated breakthrough therapeutic value in the treatment of EGFR exon20ins NSCLC, as shown in a rigorous multinational clinical trial. Its potent antitumor activity, manageable safety profile, and convenient oral administration position it as an optimal treatment option in clinical practice,” said Prof. James Chih-Hsin Yang, MD, PhD, National Taiwan University Cancer Center Hospital and the Co-lead principal investigator of WU-KONG1B. “The approval of ZEGFROVY in major global markets not only offers new hope for patients, but also reinforces our commitment to patient-centered research and the continued advancement of precision medicine in lung cancer.”

    “In NSCLC, EGFR exon20ins represent the third most common type of EGFR mutation. EGFR exon20ins are particularly challenging to treat due to their unique spatial conformation, diverse mutation subtypes, and high heterogeneity. As a result, patients face a poor prognosis and limited treatment options,” said Prof. Mengzhao Wang, MD, PhD, lead principal investigator of the China-based pivotal study WU-KONG6 of ZEGFROVY and principal investigator of WU-KONG1B at Peking Union Medical College Hospital, “The results of the WU-KONG6 study demonstrated ZEGFROVY’s clinical benefit superior to current options and lead to the drug’s approval in China. The U.S. approval of ZEGFROVY will enable more patients around the world to benefit from this drug.”

    The FDA simultaneously approved Thermo Fisher Scientific’s Oncomine™ Dx Express Test as a next-generation sequencing (NGS) companion diagnostic (CDx) for ZEGFROVY to identify NSCLC patients with EGFR Exon20 insertions. NGS testing is recognized as a critical technology in cancer genomic profiling, facilitating the rapid and precise detection of DNA mutations in tumor cells.  Combined with the Ion Torrent™ Genexus™ Dx System, the test delivers NGS results in as little as 24 hours to help inform more timely treatment decisions in patients with EGFR exon20ins NSCLC.

    Additionally, Dizal has completed enrollment for its multinational phase III pivotal WU-KONG28 study, evaluating ZEGFROVY versus platinum-based doublet chemotherapies in treatment naïve NSCLC patients with EGFR exon20ins across 16 countries and regions. At the 2023 European Society for Medical Oncology (ESMO) Annual Meeting, Dizal reported that ZEGFROVY, as a single oral agent, achieved a confirmed objective response rate (ORR) of 78.6% and a median progression-free survival (mPFS) of 12.4 months in the first-line setting. With its potent antitumor activity and favorable safety profile, ZEGFROVY demonstrated strong potential as an optimal first-line treatment for patients with EGFR exon20ins NSCLC.

    About ZEGFROVY® (sunvozertinib) 

    ZEGFROVY is an irreversible EGFR inhibitor discovered by Dizal scientists targeting a wide spectrum of EGFR mutations with wild-type EGFR selectivity. ZEGFROVY is approved in the U.S. and China for the treatment the treatment of adult patients with locally advanced or metastatic non-small cell lung cancer (NSCLC) with epidermal growth factor receptor (EGFR) exon 20 insertion mutations (exon20ins), whose disease has progressed on or after platinum-based chemotherapy. The China approval is based on the results of the pivotal WU-KONG6 study in platinum-based chemotherapy pretreated NSCLC with EGFR exon20ins. The U.S. approval is supported by WU-KONG1 Part B, a multinational pivotal study investigating the efficacy and safety of ZEGFROVY in the same indication.

    In addition, ZEGFROVY also demonstrated encouraging anti-tumor activity in NSCLC patients with EGFR sensitizing, T790M, and uncommon mutations (such as G719X, L861Q, etc.), as well as HER2 exon20ins. 

    ZEGFROVY showed a well-tolerated and manageable safety profile in the clinic. The most common drug-related TEAEs (treatment-emergent adverse event) were Grade 1/2 in nature and clinically manageable.

    WU-KONG28, a phase III, multinational, randomized study assessing ZEGFROVY as a first-line treatment for patients with EGFR exon20ins NSCLC, has completed enrollment across 16 countries and regions.

    Pre-clinical and clinical results of ZEGFROVY were published in peer-reviewed journals Cancer Discovery, The Lancet Respiratory Medicine and Journal of Clinical Oncology.

    About Dizal

    Dizal is a biopharmaceutical company, dedicated to the discovery, development and commercialization of differentiated therapeutics for the treatment of cancer and immunological diseases. The company aims to develop first-in-class and groundbreaking new medicines, and further address unmet medical needs worldwide. Deep-rooted in translational science and molecular design, it has established an internationally competitive portfolio with multiple assets in global pivotal studies and two leading assets: ZEGFROVY, approved in both the U.S. and China, and golidocitinib, approved in China. To learn more about Dizal, please visit www.dizalpharma.com, or follow us on Linkedin or Twitter.

    Forward-Looking Statements

    This news release may contain certain forward-looking statements that are, by their nature, subject to significant risks and uncertainties. The words “anticipate”, “believe”, “estimate”, “expect”, and “intend” and similar expressions, as they relate to Dizal, are intended to identify certain forward-looking statements. Dizal does not intend to update these forward-looking statements regularly.

    These forward-looking statements are based on the existing beliefs, assumptions, expectations, estimates, projections, and understandings of the management of Dizal with respect to future events at the time these statements are made. These statements are not a guarantee of future developments and are subject to risks, uncertainties, and other factors, some of which are beyond Dizal’s control and are difficult to predict. Consequently, actual results may differ materially from information contained in the forward-looking statements as a result of future changes or developments in our business, Dizal’s competitive environment, and political, economic, legal, and social conditions.

    Dizal, the Directors, and the employees of Dizal assume (a) no obligation to correct or update the forward-looking statements contained on this site; and (b) no liability in the event that any of the forward-looking statements does not materialize or turnout to be incorrect.

    Contacts

    Investor Relations: [email protected]
    Business Development: [email protected]
    Media Contact: [email protected] 

    SOURCE Dizal Pharmaceutical


    Continue Reading

  • Subsidies hide real price countries pay for continued coal use

    Subsidies hide real price countries pay for continued coal use

    Some countries have increased coal use not just because coal is “cheap” (“Why the world is not quitting coal”, The Big Read, June 18), but because coal is backed by state interests that continue to protect, subsidise and promote its use.

    In China, coal-heavy regions including Inner Mongolia and Xinjiang offer guaranteed annual operating hours for coal plants, securing a steady revenue stream and economic base. This policy has helped drive a surge in new coal plant permits and construction, largely pushed by state-backed coal mining interests. In India, government policy has long supported coal use through long-term power purchase agreements with fixed payments and artificially low prices for domestic coal, helping shield coal power from competition. Long-term capacity payments for new coal plants in neighbouring Pakistan and Bangladesh have driven power prices so high that broad swaths of the population are installing solar panels for some economic relief.

    In the US, uneconomic dispatch — that is, using coal power when cheaper options are available — has cost ratepayers an estimated $2bn annually in higher energy costs.

    The Trump administration is expanding this approach by forcing an ageing Michigan coal-fired power plant to stay online despite assessments by the grid operator, the utility and the state authorities that the plant is not needed.

    In Brazil, coal powers less than 2 per cent of the country’s electricity supply, yet Brazil’s Congress, the legislative branch of the federal government, is currently debating extending $16bn worth of subsidies through to 2050 for just two coal plants, propping up their continued use.

    Coal persists not because it is cheap, but because its real price is hidden — passed on from protected coal interests to the public through subsidies, higher energy bills and public debt.

    Re-evaluating these long-standing coal subsidies could help the world finally quit coal.

    Christine Shearer
    Project Manager, Global Coal Plant Tracker, Global Energy Monitor, Covina, CA, US

    Continue Reading

  • Microsoft to cut up to 9,000 jobs as it invests in AI

    Microsoft to cut up to 9,000 jobs as it invests in AI

    Microsoft has confirmed that it will lay-off as many as 9,000 workers, in the tech giant’s latest wave of job cuts this year.

    The company said several divisions would be affected without specifying which ones but reports suggest that its Xbox video gaming unit will be hit.

    Microsoft has set out plans to invest heavily in artificial intelligence (AI), and is spending $80bn (£68.6bn) in huge datacenters to train AI models

    A spokesperson for the firm told the BBC: “We continue to implement organisational changes necessary to best position the company for success in a dynamic marketplace.”

    The cuts would equate to 4% of Microsoft’s 228,000 global workforce.

    It has initiated three other rounds of redundancies so far in 2025, including in May when it said it would axe 6,000 roles.

    A database maintained by the Washington state shows more than 800 of the positions eliminated will be concentrated in Redmond as well as in Bellevue, another hub that Microsoft maintains in its home state.

    In recent years, along with its counterparts in Big Tech, Microsoft has pivoted its attention towards the develop of AI, including investing in datacentres and chips.

    Last year, the firm hired British AI pioneer Mustafa Suleyman to lead its new Microsoft AI division.

    A top Microsoft executive recently told the BBC that the next half century will “fundamentally be defined by artificial intelligence,” changing the way we work and interact with one another.

    Microsoft is also a major investor and shareholder in OpenAI, the company behind the popular chatbot ChatGPT, although the relationship has reportedly grown tense in recent months.

    Continue Reading

  • Apollo-backed Athora nearing takeover of UK’s Pension Insurance Corporation – Financial Times

    Apollo-backed Athora nearing takeover of UK’s Pension Insurance Corporation – Financial Times

    1. Apollo-backed Athora nearing takeover of UK’s Pension Insurance Corporation  Financial Times
    2. Apollo-backed Athora closes in on £6bn Pension Insurance Corporation deal  Sky News
    3. R120 billion sale on the cards for Johann Rupert’s English giant  Business Tech
    4. STOCK HIGHLIGHT: Investors celebrate Reinet talks  BusinessLIVE
    5. Johann Rupert’s ‘stepchild’ has another big sale in the works  Daily Investor

    Continue Reading

  • Hyundai IONIQ 6 N Set to Electrify Goodwood Festival of Speed with Dynamic Debut

    Hyundai IONIQ 6 N Set to Electrify Goodwood Festival of Speed with Dynamic Debut

    Hyundai has also released the first teaser film of IONIQ 6 N via the Hyundai N Worldwide YouTube channel, offering a striking cinematic glimpse of the car’s dynamic silhouette in action on the track.

    Recently unveiled teaser images show a high-performance sedan profile, engineered for high-speed stability through intensive aerodynamic development. Flared fenders, a wider stance, lightweight wheels and a motorsport-inspired swan-neck rear spoiler all emphasize IONIQ 6 N’s focus on aerodynamic efficiency and dynamic capability.

    IONIQ 6 N will make its public debut at the 2025 Goodwood Festival of Speed, where the Hyundai N brand will present a lineup of performance vehicles within a dedicated brand booth. The N Booth will feature interactive public activations, including race simulators and photo booths. Visitors who complete all N Booth activities will receive exclusive access to N’s grandstand, offering exclusive views of the iconic hill climb.


    Continue Reading

  • Asian Shares Post Modest Gains Before US Payrolls: Markets Wrap

    Asian Shares Post Modest Gains Before US Payrolls: Markets Wrap

    (Bloomberg) — Asian shares inched higher in the leadup to US jobs data, after US stocks hit another record following Donald Trump’s announcement of a trade deal with Vietnam.

    A regional equity gauge opened up 0.2% after the S&P 500 closed at another record high Wednesday. News of a trade deal supported apparel stocks including Nike Inc. amid hopes the latest accord will avert a potential supply-chain catastrophe. The dollar held its losses, hovering around three-year lows.

    Treasuries edged up modestly in early Asian trading Thursday after yields rose in the prior session following heavy selling in the UK, where concerns about Chancellor of the Exchequer Rachel Reeves’ future reignited questions over the nation’s fiscal position. In Japan, 10-year bonds declined ahead of a closely watched auction of 30-year sovereign notes at 12:35 p.m. in Tokyo.

    The cross-asset moves underscored cautious optimism as traders contend with pockets of uncertainty ahead of jobs data that will help identify the path ahead for interest rates. Like in the UK, investors have raised concerns in the US, where Trump’s signature economic legislation stalled in the House Wednesday afternoon as Republican fiscal conservatives delayed a key procedural vote.

    On the Vietnam trade deal, Trump said he reached a deal with the country after weeks of negotiations. A 20% tariff will be placed on Vietnamese exports to the US, with a 40% levy on any goods deemed to be transshipped through the country. Trump said that Vietnam had agreed to drop all levies on US imports.

    Markets Live Strategist Mary Nicola says:

    The deal also includes a 40% duty on transshipped goods, a clause clearly aimed at Chinese exports. Details on enforcement remain scarce, but this heightens risks of a potential response from Beijing.

    Meanwhile, UK Prime Minister Keir Starmer said Rachel Reeves will stay on as Chancellor of the Exchequer, as he sought to draw a line under speculation about her future that sparked the bond selloff.

    Back in the US, monthly nonfarm payroll data due later Thursday — a day earlier than usual due to a holiday —  will show slower hiring and the highest unemployment rate since 2021 as the Trump administration’s trade and immigration policy shifts start to leave an imprint.

    Separate private payrolls data from ADP Research on Wednesday showed employment at US companies fell for the first time in over two years. Despite signs of a downshift, Federal Reserve Chair Jerome Powell has repeated the labor market remains solid. Policymakers have refrained from lowering interest rates this year as they wait to see the impact of tariffs on inflation.

    “One of the reasons the Fed has been able to be patient before cutting rates was because the job market was holding up so well, so if that were to change, then the Fed may be forced to move earlier than they would like,” said Chris Zaccarelli at Northlight Asset Management.

    Following ADP Research’s private payrolls data, traders added to wagers on at least two rate reductions this year, with the first coming in September. If the upcoming jobs report shows further weakness, traders reckon the Fed could move up cuts.

    Some of the main moves in markets:

    Stocks

    • S&P 500 futures were little changed as of 9:18 a.m. Tokyo time
    • Japan’s Topix fell 0.3%
    • Australia’s S&P/ASX 200 was little changed
    • Euro Stoxx 50 futures rose 0.6%

    Currencies

    • The Bloomberg Dollar Spot Index was little changed
    • The euro was little changed at $1.1806
    • The Japanese yen rose 0.1% to 143.49 per dollar
    • The offshore yuan was little changed at 7.1607 per dollar

    Cryptocurrencies

    • Bitcoin fell 0.2% to $108,958.4
    • Ether fell 0.7% to $2,573.04

    Bonds

    • The yield on 10-year Treasuries declined one basis point to 4.27%
    • Australia’s 10-year yield advanced four basis points to 4.19%

    Commodities

    • West Texas Intermediate crude fell 0.3% to $67.24 a barrel
    • Spot gold fell 0.3% to $3,346.68 an ounce

    This story was produced with the assistance of Bloomberg Automation.

    –With assistance from Richard Henderson.

    ©2025 Bloomberg L.P.

    Continue Reading

  • Meta users complain of account shutouts

    Meta users complain of account shutouts

    Graham Fraser & Imran Rahman-Jones

    Technology reporters

    Brittany Watson Brittany Watson, who started a petition looking in Meta cancelling accountsBrittany Watson

    Brittany Watson started the petition calling for Meta to answer for banning people’s accounts

    Meta blamed a “technical error” when, last week, it admitted wrongly suspending some Facebook Groups.

    Since then, users of the world’s most popular social media platform have got in touch with the BBC to say how, for them, it is much more than a technical issue.

    Some say they have been shut out of pages that are key to their working lives, while others highlight the digital connections to loved ones that have been cut.

    As well as anger, there is frustration that – despite Meta saying it is fixing the problem – there is often no human to speak to about an issue they suspect is caused by moderation decisions powered by artificial intelligence (AI).

    They have also described how Instagram accounts have been affected, despite Meta saying it does not have evidence of a problem on its platforms more widely.

    However, more than 25,000 people have signed a petition in the last few weeks which says the problem is being experienced across Facebook, Instagram, and WhatsApp.

    Reddit forums are dedicated to the subject, many users are posting on social media about being banned by Meta, and some say they plan on taking a class action lawsuit against the social media giant.

    Here’s what people have told the BBC about what it means to them to be locked out of their social media accounts.

    ‘More than just an app’

    The online petition about this issue was started by Brittany Watson, a 32-year-old from Ontario, in Canada.

    She decided to act after her Facebook account was disabled for nine days in May before it was reinstated. She claims her page was cancelled over “account integrity”, and Meta has not provided her with any answers as to why.

    “Facebook wasn’t just an app for me,” she told BBC News. “It was where I kept years of memories, connected with family and friends, followed pages that brought me joy, and found support communities for mental health.”

    Getty Images A woman looking at a phone with emojis representing social mediaGetty Images

    When her account was banned, Brittany said she felt “ashamed, embarrassed and anxiety-stricken”.

    “The weight of feeling exiled from everyone takes a pretty strong hold on you,” she added.

    She quickly discovered she wasn’t the only one affected – thousands have signed the petition she started.

    “There is a problem – it is personal accounts, it is business accounts, Facebook pages and Groups. I can’t believe they [Meta] are only saying it is just Groups.”

    Meta has told BBC News that it takes action on accounts that violate our policies, and “people can appeal if they think we’ve made a mistake”.

    It has also outlined in detail how it moderates accounts using a combination of people and technology to find and remove accounts that broke its rules.

    It says it is not aware of a spike in erroneous account suspension.

    ‘There is no customer service’

    John Dale John DaleJohn Dale

    John Dale ran a group with over 5,000 followers

    Another user who recently lost access to his Facebook account is John Dale, a former journalist who runs a local news group in West London with over 5,000 members.

    His account was first suspended on 30 May for breaking community standards, and the page he administers has briefly come back twice since then.

    He has no idea why.

    As he was the only administrator of the group, he currently cannot approve new posts. Additionally, his own posts have been removed from the group.

    “It’s frozen in time, [while] quite a lot of material has been deleted,” he told BBC News.

    Mr Dale is appealing his suspension, but if he loses his appeal his account will be permanently deleted. He says he has received limited information on why he was banned.

    “There is no customer service,” he said.

    ‘My income has taken a huge hit’

    Michelle DeMalo Michelle DeMaloMichelle DeMalo

    Michelle DeMalo has lost money on her businesses and fears of a reputational hit after her accounts were banned

    Michelle DeMalo, who is also from Canada, says she has suffered financially since her Facebook and Instagram accounts were suspended in the middle of June. They were reinstated on Wednesday, a day after the BBC contacted Meta about her case.

    She runs several pages, with some associated with her businesses in digital marketing, and also uses Facebook Marketplace to buy and sell goods.

    All her accounts are linked, so when her personal Instagram page was suspended for “violating the terms” of a Meta policy, it triggered all of her pages to be suspended.

    “My income’s taken a huge hit in the past couple of weeks,” she told BBC News from her home in Niagara Falls.

    “People think I blocked them or think something happened to me.”

    Michelle can’t think of anything which triggered the suspension, and was worried about the reputational hit as some of her clients can no longer contact her.

    She struggled to find a Meta employee to take up her case with.

    “There’s no customer service. There’s no human being you can talk to.”

    AI suspicions

    Another person left frustrated at Meta’s moderation policies and its appeal process is Sam Tall, a 21-year-old from Bournemouth.

    He told BBC News that he discovered his Instagram page was suspended last week for breaching “community standards”.

    He decided to appeal, and it was rejected two minutes later – making Sam suspect the process was entirely handled by AI.

    “There is absolutely no way that was seen by a human,” he told BBC News.

    “All the memories, all my friends who I can no longer talk to because I don’t have them on any other platform – gone”.

    As his Facebook account was linked, that was removed too.

    “No explanation. I’m a bit baffled, to be honest.”

    Sam says it is time for some serious action from Meta – and not just for his sake.

    “If I know it is quite a few people, then there is a chance of Meta waking up and realising ‘oh, this actually is an issue – let’s reinstate them all.'”

    A green promotional banner with black squares and rectangles forming pixels, moving in from the right. The text says: “Tech Decoded: The world’s biggest tech news in your inbox every Monday.”

    Continue Reading