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  • PHL WORKS Earns ACI-NA Award for “Customer Service Through People”

    PHL WORKS Earns ACI-NA Award for “Customer Service Through People”

    Philadelphia International Airport’s (PHL) PHL WORKS program received the Airports Council International–North America (ACI-NA)’s “Customer Service Through People” award at its Annual Marketing and Communications Conference. The honor was one of ACI-NA’s 2025 Excellence in Airport Marketing, Communications, and Customer Experience Awards. Launched in June 2024, PHL WORKS is the airport’s customer service standards initiative that includes employee recognition awards and training sessions for all badged personnel.  

    • Welcoming 

    • Ownership 

    • Respectful  

    • Knowledgeable and  

    • Seeks to Connect  

    This year, to build excitement around the program and to celebrate the FIFA Club World Cup, the airport’s Employee Engagement Committee hosted the soccer-themed PHL WORKS Airport Community Pep Rally and Employee Recognition Awards Ceremony. Five previous Employee Recognition Program winners and the 2025 Employee Recognition All-Star were honored. The group included employees from across the airport community, including the Department of Aviation, Airport Police, JetBlue, Hudson Group, and Travelers Aid International. By partnering with airport tenants, PHL WORKS fosters unique engagement opportunities and helps raise customer service standards across the entire airport. 

    “‘Customer Experience Through People’ is at the heart of our customer service vision and standards. We want all our guests and employees to feel welcomed, valued, and appreciated,” said Leah Douglas, the airport’s Director of Guest Experience. “This meaningful aviation industry accolade awarded by ACI-NA recognizes our collective focus on fostering airport-wide employee engagement opportunities to generate excitement, positivity, and memorable customer service interactions. Thank you to everyone at PHL for your ongoing dedication, support, and participation in our PHL WORKS programming.” 


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  • AFCON 2025: Mohamed Salah rescues Egypt in 91st minute, Foster stunner – daily round-up

    AFCON 2025: Mohamed Salah rescues Egypt in 91st minute, Foster stunner – daily round-up

    AFCON 2025 matchday two. From Mali’s frustrating result to Mohamed Salah’s late winner and Lyle Foster’s superb curler, here is the day’s round-up.

    The day after the opening match, Mali made their AFCON 2025 bow on Monday. Dominant throughout…

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  • Hidden brain maps that make empathy feel physical

    Hidden brain maps that make empathy feel physical

    In a global research collaboration, neuroscientists Nicholas Hedger (University of Reading) and Tomas Knapen (Netherlands Institute for Neuroscience & Vrije Universiteit Amsterdam) set out to better understand how humans experience the world….

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  • Andrew suffers humiliation as ‘Met Police make visit to his home’ | Royal | News

    Andrew suffers humiliation as ‘Met Police make visit to his home’ | Royal | News

    Andrew Mountbatten-Windsor has had his firearms licence revoked in a latest humiliation for the royal after police reportedly visited his home. The former prince is well-known for his keen interest in shooting and hunting and is the owner of a…

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  • Five easy ways to boost your collagen for plumper skin over 50

    Five easy ways to boost your collagen for plumper skin over 50

    It’s no secret that collagen, the protein that keeps our skin looking healthy and plump, depletes with age. Over time, this natural fall in levels translates to a loss of youthful ‘spring’, dullness, dryness, sagging, and a weakened skin…

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  • Arkema announces a proposed divestment in plastic additives

    Arkema announces a proposed divestment in plastic additives

    The Indian group Praana is a leading producer of specialty chemicals and composite materials comprising Sterling Specialty Chemicals, Galata Chemicals, Artek Surfin Chemicals, and 3B Fibreglass, which offer advanced solutions for the construction, textile, automotive, cleaning and personal care products industries as well as various industrial markets.

    This proposed divestment is expected to be finalized in the first quarter of 2026 and is subject to a preliminary information and consultation process involving the employee representative bodies in the Netherlands.

    Arkema thus continues to actively manage its portfolio and to refocus on strategic and higher value-added activities in Specialty Materials.

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  • NPR’s Book of the Day : NPR

    NPR’s Book of the Day : NPR

    Jeff Kinney’s Diary of a Wimpy Kid series has sold more than 300 million books since the first installment was published in 2007. The star of the series is…

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  • Attention-Improving Gene in Mice Could Inform Calming ADHD Therapies – Genetic Engineering and Biotechnology News

    1. Attention-Improving Gene in Mice Could Inform Calming ADHD Therapies  Genetic Engineering and Biotechnology News
    2. Researchers identify gene that calms the mind and improves attention in mice  The Rockefeller University
    3. Turning Down Brain Activity…

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  • Pakistan’s solar market holds $2.8 billion lending potential, but financial barriers persist

    A new study released by Renewables First has highlighted that Pakistan’s distributed solar market holds an estimated Rs800 billion ($2.8 billion) in untapped lending potential across just three major cities. However, millions of households and small businesses remain excluded from this opportunity due to persistent structural financing barriers.

    The study reveals that, despite significant growth in solar adoption in the country, the benefits have been largely concentrated among affluent households and large businesses that can self-finance installations. 

    Meanwhile, Pakistan’s banking sector, which holds around $131 billion in deposits, allocates only $50 billion for lending, with nearly 63% of banking assets tied up in government securities.

    According to the study, the perceived risk rather than actual risk is the primary barrier preventing banks from lending for solar installations. The report highlights the paradox of rising electricity tariffs, over 200% since 2012, against the backdrop of a 73% reduction in solar panel costs since 2017, which has made solar energy a cost-effective solution for many. 

    However, small and medium-sized enterprises (SMEs) and households, who spend a large portion of their income on energy, face challenges in accessing solar financing due to banks’ rigid collateral requirements.

    The study also points to an advances-to-deposits ratio below 40% in banks, which are demanding double collateralization for solar loans, despite solar portfolios showing default rates of under 2%, far lower than the over 10% default rates for traditional SME loans.

    The study also proposed several financing models to address the gap, such as anchor-based financing, vendor-linked financing, and securitization of solar loan portfolios. However, it pointed out the lack of credit bureaus for informal borrowers and the need for standardized documentation for small loans.

    Experts suggested that battery energy storage systems could be the next phase of innovation for the solar market, building on the momentum of distributed solar.


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  • WEBZEN Celebrates the Holiday Season with Christmas Update for ‘MU: Pocket Knights’



    “WEBZEN Celebrates the Holiday Season with Christmas Update for ‘MU: Pocket Knights’” – Games Press












































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