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We have just launched electric cargo bikes in Antwerp, operating from our existing delivery station in Blue Gate. The launch adds to our existing zero-tailpipe emission e-cargo bike delivery network in Brussels’ Pentagon area. The new fleet of e-cargo bikes will directly replace part of the traditional van trips in Antwerp’s city centre and reduce traffic congestion. The bikes will be complemented by electric vehicle deliveries to handle bigger or heavier parcels when necessary.

“As we continue to decarbonise our operations, our close collaboration with local partners in Antwerp strengthens our cargo bike delivery capabilities in the city center,” said Eva Faict, Country Manager for Amazon in Belgium & The Netherlands. “This aligns with our goal for more sustainable deliveries in Belgium, resulting in fewer emissions, less noise, and reduced traffic congestion, while providing fast and convenient deliveries for our customers.”

Expanding more sustainable transportation in Belgium

Antwerp joins a growing network of European cities, including Berlin, Lyon, and Manchester, where we have successfully introduced e-cargo bike deliveries. As the second Belgian city where Amazon packages are delivered with e-cargo bikes, Antwerp’s new service will leverage a fleet of electric cargo bikes for agile, zero-tailpipe emission deliveries in dense urban areas, with electric delivery vans for high-volume routes.

This integrated approach ensures efficient and environmentally responsible service for our customers throughout the city.

Alleviating traffic congestion and developing safe bicycle logistics

Departing directly from our existing delivery station in Antwerp—ranked as the 4th most bike-friendly city globally according to the Copenhagenize Index of Bicycle-Friendly cities—packages will be loaded onto e-cargo bikes for the final leg of their journey into the city center. This mode of transportation not only ensures more efficient deliveries in dense urban environments but also helps reduce traffic congestion and parking challenges. By leveraging Antwerp’s unique network of cycling paths, we’re working to alleviate urban congestion through innovative delivery methods while remaining equally committed to ensuring the safety of our delivery associates.

Safety stands at the forefront of our delivery operations. Working closely with our delivery partners across our operations network, we ensure all delivery associates receive comprehensive training and proper safety equipment, including helmets, while maintaining strict safety standards for all e-cargo bikes. We require our partners to follow rigorous safety protocols, demonstrating our dual commitment to more sustainable delivery solutions while protecting those who make these deliveries possible.

Decarbonising Amazon’s operations

The introduction of e-cargo bikes deliveries in Antwerp is part of our broader strategy to decarbonise our operations.

We continues to innovate in last-mile delivery, with more than 60 micromobility hubs now operational in over 45 European cities, enabling millions of zero-exhaust emission deliveries. The introduction of e-cargo bikes in Antwerp strengthens this expanding network, demonstrating our dedication to making deliveries more sustainable and efficient for communities everywhere.

While transforming urban deliveries is an important part of our sustainability strategy in Belgium, our dedication to environmental protection extends beyond city centers to the preservation of natural habitats. As part of our broader commitment to The Climate Pledge, in March 2024, we have announced our investment of €1.1 million in the newly created National Park Brabantse Wouden through the Right Now Climate Fund, with the goal of helping to preserve its UNESCO-listed ancient woodlands and allowing more people to enjoy the benefits of being in nature. The new National Park is intended to strengthen the resilience of Belgian woods against climate change, and to benefit the local community.

Since then, together with the National Park, we have collaborated on initiatives supporting the local community and environment, including a Smart Solutions innovation competition, citizen science monitoring and more sustainable farming practices.