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NEW YORK, Nov. 10, 2025 /PRNewswire/ — Gartner^®, a company that delivers actionable, objective insights to executives and their teams, has recognized Deloitte as a Leader in the 2025 Gartner^® Magic Quadrant^™ for Digital Experience Services. Deloitte also scored highest in all five Use Cases in the accompanying 2025 Gartner Critical Capabilities for Digital Experience Services report.

Deloitte is placed in the Leaders Quadrant in the Gartner^® Magic Quadrant^™ for Digital Experience services, positioned highest on the “Ability to Execute” axis. Deloitte was also positioned furthest on the “Completeness of Vision” axis.

“For Deloitte Digital, this recognition from Gartner reflects our commitment to creating world-class customer, employee and citizen experiences that enable high-performing brands and drive profitable growth,” said Mark Lush, Deloitte Global Consulting Services Customer Offering Portfolio leader and Global Head of Deloitte Digital. “Our deep industry knowledge, advanced engineering, and Agentic AI capabilities enable our clients to confidently navigate today’s challenges and seize tomorrow’s opportunities for competitive advantage.”

Deloitte was the highest scoring provider across all Use Case categories in the new Critical Capabilities report. The report assessed how Deloitte delivers across five Use Cases: Experience Design, Experience Solution Implementation, Experience Solution Operations, Content & Creative Services, and Marketing Services. 

“We are proud to be recognized as a Leader, especially in our Ability to Execute. This is an important part of our culture at Deloitte – to consistently deliver meaningful, impactful outcomes for our clients,” said Mike DeLone, Customer Offering Portfolio leader, Deloitte Consulting LLP. “Our industry depth, strategic insights, and digital transformation services help our clients envision what’s possible, and our teams’ focus on execution enables them to exceed their growth ambitions.”

Gartner Disclaimer

Gartner^® Magic Quadrant^™ for Digital Experience Services, By Brett Sparks, Irada Veliyeva, Tom Sieber, Alan Stanley, Published 29 October 2025 – ID G00827852
Gartner^®, Critical Capabilities for Digital Experience Services, By Alan Stanley, Tom Sieber, Irada Veliyeva, Brett Sparks, 30 October 2025- ID G00827851

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (DTTL), its global network of member firms, and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of each other. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.

Deloitte provides leading professional services to nearly 90% of the Fortune Global 500^® and thousands of private companies. Our people deliver measurable and lasting results that help reinforce public trust in capital markets and enable clients to transform and thrive. Building on its 180+-year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte’s over 470,000 people worldwide work together every day to make an impact that matters at www.deloitte.com.

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SOURCE Deloitte

The UK is to investigate whether hundreds of Chinese-made buses can be controlled remotely by their manufacturer, amid increasing concerns over Beijing’s involvement in British infrastructure.

The Department for Transport and the National Cyber Security Centre are examining whether buses made by Yutong could be vulnerable to interference.

A spokesperson for the Department for Transport said: “We are looking into the case and working closely with the UK’s National Cyber Security Centre to understand the technical basis for the actions taken by the Norwegian and Danish authorities.

“The department takes security issues extremely seriously and works closely with the intelligence community to understand and mitigate potential risks.”

Yutong began as the Zhengzhou Bus Repair Factory in 1963 in the Central China province of Henan. It says it has exported nearly 110,000 buses to more than 100 countries, capturing more than 10% of the global market.

In the UK, its buses are used in Bristol, Essex, Leicester, Nottingham, south Wales and South Yorkshire, among other locations.

However, an investigation in Norway by Oslo’s public transport service, Ruter, found that Yutong buses could theoretically be “stopped or rendered inoperable” by the manufacturer. Denmark also opened an investigation after the Norwegian findings.

Ruter did not say there was any evidence that Yutong had tried to control the buses, and said it would impose “even stricter security requirements in future procurements”. It also said that the buses’ cameras are not connected to the internet, and “there is no risk of image or video transmission from the buses”.

Any evidence that a Chinese manufacturer had interfered with bus or car operations would probably have a devastating impact on vehicle exports, a key industrial aim for China’s government.

Nevertheless, digital security experts have warned for years that over-the-air updates to cars could be a security or privacy threat, either for a hostile state or criminal groups.

Ruter said it had tested two buses from Yutong and Dutch manufacturer VDL in a facility inside a mountain tunnel – a measure that would prevent remote tampering during tests. Yutong’s buses are capable of over-the-air software updates, meaning that the manufacturer has the ability to change software.

Ruter said: “There is access to the control system for battery and power supply via mobile network through a Romanian sim card. In theory, therefore, this bus can be stopped or rendered inoperable by the manufacturer.”

Over-the-air updates are a common feature of modern vehicles, including many mid-range cars made in the UK, US, Europe and China. With slick digital interfaces increasingly becoming one of the most important attractions for buyers, manufacturers and drivers value the ability to access the latest software.

Yutong did not immediately respond to a request for comment. The company previously told the Sunday Times that it “strictly complies with the applicable laws, regulations and industry standards of the locations where its vehicles operate”.