Kannan, D., Shankar, K. M. & Gholipour, P. Paving the way for a green transition through mitigation of green manufacturing challenges: A systematic literature review. J. Clean. Prod. 368, 132578 (2022).
Google Scholar
Gustafsson, A., Snyder, H. & Witell, L. Service innovation: A new conceptualization and path forward. J. Serv. Res. 23, 111–115 (2020).
Google Scholar
Tuan, L. T. Disentangling green service innovative behavior among hospitality employees: The role of customer green involvement. Int. J. Hosp. Manag. 99, 103045 (2021).
Google Scholar
Luu, T. T. Fostering green service innovation perceptions through green entrepreneurial orientation: The roles of employee green creativity and customer involvement. Int. J. Contemp. Hosp. Manag. 34, 2640–2663 (2022).
Google Scholar
Cadwallader, S., Jarvis, C. B., Bitner, M. J. & Ostrom, A. L. ‘Frontline employee motivation to participate in service innovation implementation’: Erratum. J. Acad. Mark. Sci. 38, 251–251 (2010).
Google Scholar
Li, M. & Hsu, C. H. C. A review of employee innovative behavior in services. Int. J. Contemp. Hosp. Manag. 28, 2820–2841 (2016).
Google Scholar
Findsrud, R. An agile approach to service innovation: creating valuable service innovation with agile resource integration. J. Creat. Value 6, 190–207 (2020).
Google Scholar
Liu, N.-C. & Lin, Y.-T. High-performance work systems, management team flexibility, employee flexibility and service-oriented organizational citizenship behaviors. Int. J. Human Res. Manag. 32, 3912–3949 (2021).
Google Scholar
Filimonau, V., Bai, L., Romanenko, A., Tarakanova, V. & Ermolaev, V. A. How employees perceive and (dis)engage with ‘green’ practices in luxury hotels. Int. J. Hosp. Manag. 114, 103567 (2023).
Google Scholar
Wang, D., Si, R. & Fahad, S. Evaluating the small and medium sized enterprises motivating factors and influencing barriers about adoption of green practices. Environ. Dev. Sustain. 25, 3029–3041 (2023).
Google Scholar
Zhao, H., Chen, Y., Zhao, S. & Wang, B. Green inclusive leadership and hospitality employees’ green service innovative behavior in the Chinese hospitality context: The roles of basic psychological needs and employee traditionality. Int. J. Hosp. Manag. 123, 103922 (2024).
Google Scholar
Tseng, S.-M. & Octavyaputri, S. Enhancing green service innovation behavior through green involvement: the role of information technology adoption. Aslib J. Inf. Manag. 77, 760–779 (2024).
Google Scholar
Wu, J., Gong, X. & Liu, Y. Research on the influence mechanism of employees’ innovation behavior in the context of digital transformation. Front. Psychol. 13, 1090961 (2022).
Google Scholar
Zhu, D., Lin, M.-T., Thawornlamlert, P. K., Subedi, S. B. & Kim, P. B. The antecedents of employees’ innovative behavior in hospitality and tourism contexts: A meta-regression approach. Int. J. Hosp. Manag. 111, 103474 (2023).
Google Scholar
Qin, X., Muskat, B., Ambrosini, V., Mair, J. & Chih, Y.-Y. Green innovation implementation: A systematic review and research directions. J. Manag. https://doi.org/10.1177/01492063241312656 (2025).
Google Scholar
Kraus, S., Ribeiro-Soriano, D. & Schüssler, M. Fuzzy-set qualitative comparative analysis (fsQCA) in entrepreneurship and innovation research—The rise of a method. Int. Entrep. Manag. J. 14, 15–33 (2018).
Google Scholar
Singh, S., Akbani, I. & Dhir, S. Service innovation implementation: a systematic review and research agenda. Serv. Ind. J. 40, 491–517 (2020).
Google Scholar
Lepak, D. P., Liao, H., Chung, Y. & Harden, E. E. A Conceptual Review of Human Resource Management Systems in Strategic Human Resource Management Research. In Research in Personnel and Human Resources Management Vol. 25 (ed. Martocchio, J. J.) (Emerald Group Publishing Limited, 2006).
Bos-Nehles, A., Townsend, K., Cafferkey, K. & Trullen, J. Examining the ability, motivation and opportunity (AMO) framework in HRM research: Conceptualization, measurement and interactions. Int. J. Manag. Rev. 25, 725–739 (2023).
Google Scholar
Li, F. & Long, J. Tapping into the configurational paths to employee digital innovation in the realm of the dualistic AMO framework. Eur. J. Innov. Manag. 28, 1224–1244 (2023).
Google Scholar
Dul, J. A different causal perspective with necessary condition analysis. J. Bus. Res. 177, 114618 (2024).
Google Scholar
Hew, J.-J., Lee, V.-H. & Leong, L.-Y. Why do mobile consumers resist mobile commerce applications? A hybrid fsQCA-ANN analysis. J. Retail. Consum. Serv. 75, 103526 (2023).
Google Scholar
Leong, L.-Y., Hew, T.-S., Ooi, K.-B., Tan, G.W.-H. & Koohang, A. An SEM-ANN approach—Guidelines in information systems research. J. Comput. Inf. Syst. 65, 706–737 (2025).
Google Scholar
Hu, X., Dang-Van, T. & Wang, J. Exploring the effects of green service innovation on psychological and behavioral customer outcomes in the luxury hotel segment. J. Hosp. Market. Manag. 34, 416–442 (2025).
Google Scholar
Asghar, M. et al. The influence of inclusive leadership on hospitality employees’ green innovative service behavior: A multilevel study. J. Hosp. Tour. Manag. 56, 347–355 (2023).
Google Scholar
Begum, S., Ashfaq, M., Luu, T. T. & Wang, D. Does green training foster green service innovation? The influence of organizational learning capability and human capital. Int. J. Hosp. Manag. 130, 104266 (2025).
Google Scholar
Blumberg, M. & Pringle, C. D. The missing opportunity in organizational research: Some implications for a theory of work performance. AMR 7, 560–569 (1982).
Google Scholar
Farooq, R., Zhang, Z., Talwar, S. & Dhir, A. Do green human resource management and self-efficacy facilitate green creativity? A study of luxury hotels and resorts. J. Sustain. Tour. 30, 824–845 (2022).
Google Scholar
Li, W. et al. Unlocking employees’ green creativity: The effects of green transformational leadership, green intrinsic, and extrinsic motivation. J. Clean. Prod. 255, 120229 (2020).
Google Scholar
Alkhalaf, T. & Al-Tabbaa, O. The effect of ability, motivation and opportunity (AMO) on SMEs’ innovation performance. Creat. Innov. Manag. 33, 21–38 (2024).
Google Scholar
Mughal, M. F., Cai, S., Faraz, N. A., Haiying, C. & Poulova, P. Green servant leadership and employees’ workplace green behavior: Interplay of green self-efficacy, green work engagement, and environmental passion. Curr. Psychol. 43, 26806–26822 (2024).
Google Scholar
Guo, J. The significance of green entrepreneurial self-efficacy: Mediating and moderating role of green innovation and green knowledge sharing culture. Front. Psychol. 13, 1001867 (2022).
Google Scholar
Martin, M. M. & Rubin, R. B. A new measure of cognitive flexibility. Psychol. Rep. 76, 623–626 (1995).
Google Scholar
Georgsdottir, A. S. & Getz, I. How flexibility facilitates innovation and ways to manage it in organizations. Creat. Innov. Manag. 13, 166–175 (2004).
Google Scholar
van Hooijdonk, M., Ritter, S. M., Linka, M. & Kroesbergen, E. Creativity and change of context: The influence of object-context (in)congruency on cognitive flexibility. Think. Skills Creat. 45, 101044 (2022).
Google Scholar
Moores, T. T. & Chang, J.C.-J. Self-efficacy, overconfidence, and the negative effect on subsequent performance: A field study. Inf. Manag. 46, 69–76 (2009).
Google Scholar
Xu, Z., Wang, H. & Suntrayuth, S. Organizational climate, innovation orientation, and innovative work behavior: The mediating role of psychological safety and intrinsic motivation. Discret. Dyn. Nat. Soc. 2022, 9067136 (2022).
Google Scholar
Chang, C.-H. Do green motives influence green product innovation? The mediating role of green value co-creation. Corp. Soc. Responsib. Environ. Manag. 26, 330–340 (2019).
Google Scholar
Liu, J. & Liu, J. The greater the incentives, the better the effect? Interactive moderating effects on the relationship between green motivation and green creativity. Int. J. Contemp. Hosp. Manag. 35, 919–932 (2022).
Google Scholar
Fischer, C., Malycha, C. P. & Schafmann, E. The influence of intrinsic motivation and synergistic extrinsic motivators on creativity and innovation. Front. Psychol. 10, 137 (2019).
Google Scholar
Ahmed, M. et al. Do green HR practices enhance green motivation and proactive environmental management maturity in hotel industry?. Int. J. Hosp. Manag. 94, 102852 (2021).
Google Scholar
Shafaei, A. & Nejati, M. Green human resource management and employee innovative behaviour: Does inclusive leadership play a role?. Pers. Rev. 53, 266–287 (2023).
Google Scholar
Kirmeyer, S. L. & Shirom, A. Perceived job autonomy in the manufacturing sector: Effects of unions, gender, and substantive complexity. AMJ 29, 832–840 (1986).
Google Scholar
Zheng, S. et al. Booster or stumbling block? Unpacking the ‘double-edged’ influence of artificial intelligence usage on employee innovative performance. Curr. Psychol. https://doi.org/10.1007/s12144-025-07358-1 (2025).
Google Scholar
Han, Z., Ni, M., Huang, M. & Bao, Z. Environmentally-special responsible leadership and employee green creativity: The role of green job autonomy and green job resource adequacy. J. Clean. Prod. 494, 144938 (2025).
Google Scholar
Dumont, J., Shen, J. & Deng, X. Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Hum. Resour. Manag. 56, 613–627 (2017).
Google Scholar
Chaudhary, R. Green human resource management and employee green behavior: An empirical analysis. Corp. Soc. Responsib. Environ. Manag. 27, 630–641 (2020).
Google Scholar
Samper-Márquez, J. J. & Oropesa-Ruiz, N. F. Scoping review on digital creativity: Definition, approaches, and current trends. Educ. Sci. 15, 202 (2025).
Google Scholar
Cesário, F., Sabino, A., Palma-Moreira, A. & Pinto-Coelho, M. Exploring links between green HRM, greenwashing, and sustainability: The role of individual and professional traits. Sustainability 17, 1764 (2025).
Google Scholar
Ahmad, I. & Sadiq, M. Beyond the green glow: An integrated review of the dark side of green human resource management. Int. J. Organ. Anal. https://doi.org/10.1108/IJOA-08-2025-5843 (2025).
Google Scholar
Dul, J. Necessary condition analysis (NCA): Logic and methodology of “necessary but not sufficient” causality. Organ. Res. Methods 19, 10–52 (2016).
Google Scholar
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y. & Podsakoff, N. P. Common method biases in behavioral research: A critical review of the literature and recommended remedies. J. Appl. Psychol. 88, 879–903 (2003).
Google Scholar
Liang, H., Saraf, N., Hu, Q. & Xue, Y. Assimilation of enterprise systems: The effect of institutional pressures and the mediating role of top management. MIS Q. 31, 59–87 (2007).
Google Scholar
Hair, J. F., Risher, J. J., Sarstedt, M. & Ringle, C. M. When to use and how to report the results of PLS-SEM. Eur. Bus. Rev. 31, 2–24 (2019).
Google Scholar
Bagozzi, R. P. & Yi, Y. On the evaluation of structural equation models. JAMS 16, 74–94 (1988).
Google Scholar
Fornell, C. & Larcker, D. F. Structural equation models with unobservable variables and measurement error: Algebra and statistics. J. Mark. Res. 18, 382–388 (1981).
Google Scholar
Henseler, J., Ringle, C. M. & Sarstedt, M. A new criterion for assessing discriminant validity in variance-based structural equation modeling. J. Acad. Mark. Sci. 43, 115–135 (2015).
Google Scholar
Ragin, C. C. Redesigning Social Inquiry: Fuzzy Sets and Beyond (University of Chicago Press, 2009).
Google Scholar
Vis, B. & Dul, J. Analyzing relationships of necessity not just in kind but also in degree: Complementing fsQCA with NCA. Soc. Methods Res. 47, 872–899 (2018).
Google Scholar
Pappas, I. O. & Woodside, A. G. Fuzzy-set qualitative comparative analysis (fsQCA): Guidelines for research practice in information systems and marketing. Int. J. Inf. Manag. 58, 102310 (2021).
Google Scholar
Fiss, P. C. Building better causal theories: A fuzzy set approach to typologies in organization research. AMJ 54, 393–420 (2011).
Google Scholar
Misangyi, V. F. & Acharya, A. G. Substitutes or complements? A configurational examination of corporate governance mechanisms. AMJ 57, 1681–1705 (2014).
Google Scholar
Ruan, W.-Q., Wang, M.-Y., Li, Y.-Q. & Zhang, S.-N. Configuring creativity: Promoting cultural inheritance-based innovation in heritage tourism destinations. J. Travel Res. https://doi.org/10.1177/00472875251322509 (2025).
Google Scholar
Agag, G., Brown, A., Hassanein, A. & Shaalan, A. Decoding travellers’ willingness to pay more for green travel products: closing the intention–behaviour gap. J. Sustain. Tour. 28, 1551–1575 (2020).
Google Scholar
Greckhamer, T., Furnari, S., Fiss, P. C. & Aguilera, R. V. Studying configurations with qualitative comparative analysis: Best practices in strategy and organization research. Strateg. Organ. 16, 482–495 (2018).
Google Scholar
Zhang, G., Patuwo, B. E. & Hu, M. Y. Forecasting with artificial neural networks:: The state of the art. Int. J. Forecast. 14(1), 35–62 (1998).
Google Scholar
Di, K., Chen, W., Shi, Q., Cai, Q. & Liu, S. Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN. J. Retail. Consum. Serv. 79, 103856 (2024).
Google Scholar
Mazon, G., Soares, T. C., Birch, R. S., Schneider, J. & Andrade Guerra, J. B. S. O. D. A. Green absorptive capacity, green dynamic capabilities and green service innovation: A study in Brazilian universities. Int. J. Sustain. High. Educ. 24, 859–876 (2022).
Google Scholar