Category: 3. Business

  • Hyatt Newsroom – News Releases

    Hyatt Regency Nha Trang Opens as the First Hyatt Hotel on Vietnam’s Vibrant South-Central Coast

    The 434-room beachfront hotel offers elevated hospitality inspired by the region’s fishing heritage

    CHICAGO (December 29, 2025) – Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Regency Nha Trang, a beachfront retreat in the vibrant coastal city of south-central Vietnam. Set against scenic white sandy beaches and offering rich culinary experiences, the property marks a milestone in Hyatt’s expansion in Vietnam as the first Hyatt-branded hotel in Nha Trang.

    Located along Tran Phu Street, one of Nha Trang’s most iconic avenues lined with pastel-colored houses and colonial-era architecture, the hotel offers guests a lively setting steeped in local charm. This seaside location draws both locals and travelers with its eclectic art galleries, shops and restaurants that celebrate Vietnam’s cultural heritage. Nha Trang has long been a favored beach destination for leisure travelers, and its thriving shipbuilding industry also attracts a growing number of business travelers. Hyatt Regency Nha Trang is conveniently located just five minutes by car from Nha Trang Train Station and approximately 40 minutes from Cam Ranh International Airport.

    “At Hyatt Regency Nha Trang, we believe true hospitality begins with authenticity,” said Sean Yoon, General Manager of the hotel. “This property was designed not as a retreat from the destination, but as an immersive gateway into its stories, flavors, and spirit.”

    Locally inspired design

    The hotel structure rises like a boat sailing toward the ocean. Each of the 434 guestrooms and suites is a serene sanctuary designed to meet guest needs. Bathed in natural light, the rooms offer stunning ocean views while its interior brings a warm ambiance. Helmed by EDC INTERNATIONAL, the hotel’s interior design is inspired by the ocean and traditional fishing villages with soft natural palettes and handcrafted accents. Every detail has been thoughtfully curated for a seamless stay, from plush bedding and spacious layouts to rainfall showers and smart in-room technology.

    Versatile Event & Meeting Spaces

    The hotel features 8,428 square feet (783 square meters) of flexible meeting and event space across nine breakout rooms, including a striking pillarless Regency Ballroom. Whether for a corporate meeting, a private celebration or a regional conference, each gathering is met with care  and a sense of place through local touches crafted by Nha Trang to add authenticity to every event experience.

    Distinctive Dining Experiences

    Hyatt Regency Nha Trang offers a diverse culinary journey led by Market Café, an all-day venue that marries traditional Vietnamese cuisine with Italian flavors, reflected in a bowl of steaming pho or a handmade pasta served with fresh Nha Trang seafood. Here, open kitchens showcase the chefs’ talents and enhance guests’ interaction.  

    Guests can enjoy a selection of cakes and indulge in afternoon tea in a refined setting at The Lounge, located beside the lobby on the fifth floor. On the 30th floor, the Pool Bar blends relaxation and indulgence with its refreshing cocktails, light coastal bites, and breathtaking views of the bay.

    For those seeking exclusivity, the Regency Club lounge on the 31st floor provides elevated service including check-in services, daily breakfast, all-day refreshments, and evening cocktails with panoramic views over Nha Trang Bay.

    Wellbeing, Family Fun and Coastal Wonder

    Hyatt Regency Nha Trang embraces a holistic approach to wellness and recreation. From the serene Flo Spa and modern Fitness Center to the Yoga Room, sun-soaked pool, and family-friendly activity zone by the wading pool, every space is designed to restore balance and vitality. Nearby, Camp Hyatt offers meaningful activities for younger guests, inspired by the surrounding nature and local culture.

    A Destination to Remember

    Long known for its natural beauty and cultural richness, Vietnam’s south-central coast is experiencing a renaissance in thoughtful travel. Hyatt Regency Nha Trang provides an open invitation, inviting guests to slow down, reconnect, and make memorable experiences.

    Be More Rewarded

    Be among the first to experience Hyatt Regency Nha Trang with a special Opening Offer. Guests who book a qualifying stay can delight in 20% savings on the Best Available Rate, and an additional 5% savings for World of Hyatt members, plus extra exclusive benefits, including:

    • Daily buffet breakfast for 2 adults and 2 kids under 12 years old with stay
    • Customized welcome amenities in your room
    • 20% savings on Food & Beverage throughout your stay (at participating outlets. Alcohol excluded)
    • Late check-out until 4:00 PM when available
    • Complimentary room upgrade to a higher category (subject to availability upon check-in)

    Stay for two nights or longer to enjoy additional privileges on top of the above, including:

    • F&B credit of VND 600,000 per room, per stay
    • 30% savings on access to the exclusive Regency Club lounge on level 31

    Valid for Stays: February 5, 2026 – August 31, 2026

    Book By: January 28, 2026

    Offer is valid at Hyatt Regency Nha Trang for qualifying reservations made by January 28, 2026 for stays from February 5, 2026 through August 31, 2026.

    For information about the cancellation, refund and deposit policies associated with this offer, please see the information provided at time of booking.  Member Rate discount and benefits are available only for World of Hyatt members in good standing at time of booking and stay. Discount percent, if listed, applies to room rate only, and represents a discount off the Standard Rate.  Reservations subject to availability. Offer only available for a limited time, while shown as available on the applicable Hyatt website. Offer only available if booked as directed by requesting the then-available offer (if any); any limitations or restrictions included in the published offer shall apply, including but not limited to, any limitations or restrictions regarding parking or breakfast. Offer not valid with groups, conventions, other promotional offers, tour packages or special rate programs. Rate is per room, per night, based on double occupancy unless otherwise noted and excludes, unless specifically noted, service charges, mandatory resort fees, applicable taxes and other incidental expenses. Additional charges may apply for additional guests or room type upgrades. Offer not valid in conjunction with previously booked or held stays and may not be combined with other offers, promotions, or discounts, except as expressly stated. Not redeemable for cash or other substitutions. Any unauthorized transfer, sale, distribution or reproduction constitutes fraud. Member rate discount and benefits may include complimentary daily breakfast and food and beverage credit with qualifying stay for registered guests. Breakfast is provided in the morning following each night of a stay. Breakfast hours are limited. Breakfast benefit is not valid for in-room dining.

    This offer may be altered or withdrawn at any time without notice. Where required, an alternate offer of similar value will be offered. Void where prohibited by law. The trademarks Hyatt®, World of Hyatt® and all related marks are trademarks of Hyatt Corporation or its affiliates. ©2025 Hyatt International Corporation. All rights reserved.

    Exclusively for World of Hyatt members, earn 500 Bonus Points for qualifying nights at Hyatt Regency Nha Trang from the hotel’s opening through March 31, 2026, as part of World of Hyatt’s New Hotel Member Offer. Additional participating hotels, their offer stay periods, and full offer terms can be found at worldofhyatt.com/newhotelbonus. No registration is required, and members can earn on top of other offers.

    For more information or to book a reservation, please visit www.hyattregencynhatrang.com

    The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

    About Hyatt Hotels Corporation

    Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2025, the Company’s portfolio included more than 1,450 hotels and all-inclusive properties in 82 countries across six continents. The Company’s offering includes brands in the Luxury Portfolio, including Park Hyatt®, Alila®, Miraval®, Impression by Secrets, and The Unbound Collection by Hyatt®; the Lifestyle Portfolio, including Andaz®, Thompson Hotels®, The Standard®, Dream® Hotels, The StandardX, Breathless Resorts & Spas®, JdV by Hyatt®, Bunkhouse® Hotels, and Me and All Hotels; the Inclusive Collection, including Zoëtry® Wellness & Spa Resorts, Hyatt Ziva®, Hyatt Zilara®, Secrets® Resorts & Spas, Dreams® Resorts & Spas, Hyatt Vivid® Hotels & Resorts, Sunscape® Resorts & Spas, Alua Hotels & Resorts®, and Bahia Principe Hotels & Resorts; the Classics Portfolio, including Grand Hyatt®, Hyatt Regency®, Destination by Hyatt®, Hyatt Centric®, Hyatt Vacation Club®, and Hyatt®; and the Essentials Portfolio, including Caption by Hyatt®, Unscripted by Hyatt, Hyatt Place®, Hyatt House®, Hyatt Studios®, Hyatt Select, and UrCove. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Mr & Mrs Smith, Unlimited Vacation Club®, Amstar® DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

    About Hyatt Regency

    The Hyatt Regency brand is a global collection of hotels and resorts found in more than 235 locations in over 50 countries around the world. The depth and breadth of this diverse portfolio, from expansive resorts to urban city centers, is a testament to the brand’s evolutionary spirit. For more than 50 years, the Hyatt Regency brand has championed fresh perspectives and enriching experiences, while its forward-thinking philosophy provides guests with inviting spaces that bring people together and foster a spirit of community. As a hospitality original, Hyatt Regency hotels and resorts are founded on openness – our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration. The brand prides itself on an everlasting reputation for insightful care – one that welcomes all people across all countries and cultures, generation after generation. For more information, please visit hyattregency.com. Follow @HyattRegency on Facebook, X and Instagram, and tag photos with #HyattRegency.

    Forward-Looking Statements

    Forward-Looking Statements in this press release, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Our actual results, performance or achievements may differ materially from those expressed or implied by these forward-looking statements. In some cases, you can identify forward-looking statements by the use of words such as “may,” “could,” “expect,” “intend,” “plan,” “seek,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “continue,” “likely,” “will,” “would” and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable by us and our management, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to: general economic uncertainty in key global markets and a worsening of global economic conditions or low levels of economic growth; the rate and pace of economic recovery following economic downturns; global supply chain constraints and interruptions, rising costs of construction-related labor and materials, and increases in costs due to inflation or other factors that may not be fully offset by increases in revenues in our business; risks affecting the luxury, resort, and all-inclusive lodging segments; levels of spending in business, leisure, and group segments, as well as consumer confidence; declines in occupancy and average daily rate; limited visibility with respect to future bookings; loss of key personnel; domestic and international political and geopolitical conditions, including political or civil unrest or changes in trade policy; the impact of global tariff policies or regulations; hostilities, or fear of hostilities, including future terrorist attacks, that affect travel; travel-related accidents; natural or man-made disasters, weather and climate-related events, such as hurricanes, earthquakes, tsunamis, tornadoes, droughts, floods, wildfires, oil spills, nuclear incidents, and global outbreaks of pandemics or contagious diseases, or fear of such outbreaks; our ability to successfully achieve specified levels of operating profits at hotels that have performance tests or guarantees in favor of our third-party owners; the impact of hotel renovations and redevelopments; risks associated with our capital allocation plans, share repurchase program, and dividend payments, including a reduction in, or elimination or suspension of, repurchase activity or dividend payments; the seasonal and cyclical nature of the real estate and hospitality businesses; changes in distribution arrangements, such as through internet travel intermediaries;

    changes in the tastes and preferences of our customers; relationships with colleagues and labor unions and changes in labor laws; the financial condition of, and our relationships with, third-party owners, franchisees, and hospitality venture partners; the possible inability of third-party owners, franchisees, or development partners to access the capital necessary to fund current operations or implement our plans for growth; risks associated with potential acquisitions and dispositions and our ability to successfully integrate completed acquisitions with existing operations or realize anticipated synergies; failure to successfully complete proposed transactions, including the failure to satisfy closing conditions or obtain required approvals; our ability to successfully complete dispositions of certain of our owned real estate assets within targeted timeframes and at expected values; our ability to maintain effective internal control over financial reporting and disclosure controls and procedures; declines in the value of our real estate assets; unforeseen terminations of our management and hotel services agreements or franchise agreements; changes in federal, state, local, or foreign tax law; increases in interest rates, wages, and other operating costs; foreign exchange rate fluctuations or currency restructurings; risks associated with the introduction of new brand concepts, including lack of acceptance of new brands or innovation; general volatility of the capital markets and our ability to access such markets; changes in the competitive environment in our industry, industry consolidation, and the markets where we operate; our ability to successfully grow the World of Hyatt loyalty program and manage the Unlimited Vacation Club paid membership program; cyber incidents and information technology failures; outcomes of legal or administrative proceedings; and violations of regulations or laws related to our franchising business and licensing businesses and our international operations; and other risks discussed in the Company’s filings with the U.S. Securities and Exchange Commission (“SEC”), including our annual report on Form 10-K and our Quarterly Reports on Form 10-Q, which filings are available from the SEC. These factors are not necessarily all of the important factors that could cause our actual results, performance or achievements to differ materially from those expressed in or implied by any of our forward-looking statements. We caution you not to place undue reliance on any forward-looking statements, which are made only as of the date of this press release. We undertake no obligation to update publicly any of these forward-looking statements to reflect actual results, new information or future events, changes in assumptions or changes in other factors affecting forward-looking statements, except to the extent required by applicable law. If we update one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements.

    Media Contacts:

    Renee Yeung

    Hyatt ASPAC

    Renee.yeung@hyatt.com

    Gloria Kennett

    Hyatt – Global Brand PR

    Gloria.kennett@hyatt.com

    Kay Hoang

    Hyatt Regency Nha Trang

    Ha.hoang@hyatt.com

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  • Could AI relationships actually be good for us? | Artificial intelligence (AI)

    Could AI relationships actually be good for us? | Artificial intelligence (AI)

    There is much anxiety these days about the dangers of human-AI relationships. Reports of suicide and self-harm attributable to interactions with chatbots have understandably made headlines. The phrase “AI psychosis” has been used to describe the plight of people experiencing delusions, paranoia or dissociation after talking to large language models (LLMs). Our collective anxiety has been compounded by studies showing that young people are increasingly embracing the idea of AI relationships; half of teens chat with an AI companion at least a few times a month, with one in three finding conversations with AI “to be as satisfying or more satisfying than those with real‑life friends”.

    But we need to pump the brakes on the panic. The dangers are real, but so too are the potential benefits. In fact, there’s an argument to be made that – depending on what future scientific research reveals – AI relationships could actually be a boon for humanity.

    Consider how ubiquitous nonhuman relationships have always been for our species. We have a long history of engaging in healthy interactions with nonhumans, whether they be pets, stuffed animals or beloved objects or machines – think of the person in your life who is fully obsessed with their car, to the point of naming it. In the case of pets, these are real relationships insofar as our cats and dogs understand that they are in a relationship with us. But the one‑sided, parasocial relationships we have with stuffed animals or cars happen without those things knowing that we exist. Only in the rarest of cases do these relationships devolve into something pathological. Parasociality is, for the most part, normal and healthy.

    And yet, there is something unsettling about AI  relationships. Because they are fluent language users, LLMs generate the uncanny feeling that they have human-like thoughts, feelings and intentions. They also generate sycophantic responses that reinforce our points of view, rarely challenging our thinking. This combination can easily lead people down a path of delusion. This is not something that happens when we interact with cats, dogs or inanimate objects. But the question remains: even in cases where people are unable to see through the illusion that AIs are real people that actually care about us, is that always a problem?

    Consider loneliness: one in six people on this planet experience it, and it’s associated with a 26% increase in premature death; the equivalent to smoking 15 cigarettes a day. Research is emerging that suggests AI companions are effective at reducing feelings of loneliness – and not just by functioning as a form of distraction, but as a result of the parasocial relationship itself. For many people, an AI chatbot is the only friendship option available to them, however hollow it might seem. As the journalist Sangita Lal recently explained in a report on those turning to AI for companionship, we should not be so quick to judge. “If you don’t understand why subscribers want and seek and need this connection,” said Lal, “you’re lucky enough to not have experienced loneliness.”

    To be fair, there is an argument to be made that the rise of new tech and social media has itself played a role in driving the loneliness epidemic. That’s why Mark Zuckerberg got flak for his glowing endorsement of AI as a solution to a problem he might be partly responsible for creating. But if the reality is that it helps, this cannot be dismissed out of hand.

    There’s also research to show that AI can be used as an effective psychotherapy tool. In one study, patients who chatted with an AI-powered therapy chatbot showed a 30% reduction in anxiety symptoms. Not as effective as human therapists, who generated a 45% reduction, but still better than nothing. This utilitarian argument is worth considering; there are millions of people who are, for whatever reason, unable to access a therapist. And in those cases, turning to an AI is probably preferable to not seeking any help at all.

    But one study isn’t proof of anything. And there’s the rub. We are at the early stages of research into the potential benefits or harms of AI companionship. It’s easy to focus on the handful of studies that support our preconceived notions about the dangers or benefits of this technology.

    It’s in this research vacuum that the true dangers of AI are revealed. Most of the entities deploying AI companions are for-profit companies. And if there’s one thing we know about for-profit companies, it’s that they are keen to avoid regulations and eschew evidence that could hurt their bottom line. They are incentivised to downplay risks, cherrypick evidence and tout only benefits.

    The emergence of AI is not unlike the discovery of the analgesic properties of opium; if harnessed by responsible parties with the goal of relieving pain and suffering, both AI and opioids can be a legitimate tool for healing. But if bad actors exploit their addictive properties to enrich themselves, the result is either dependency or death.

    I remain hopeful that there is a place for AI companionship. But only if it’s backed by robust science, and deployed by organisations that exist for the public good. AIs must avoid the sycophancy problem that leads vulnerable people to delusion. This can only be achieved if they are explicitly trained to do so, even if it makes them less attractive as a potential companion; a notion that is anathema to companies that want you to pay a monthly subscription, without which you lose access to your “friend”. They must also be designed to help the user develop the social skills they need to engage with actual humans in the real world.

    The ultimate goal of AI companions should be to make themselves obsolete. No matter how useful they might be in plugging the gaps in therapy access or alleviating loneliness, it will always be better to talk to a real human.

    Justin Gregg is a biologist and author of Humanish (Oneworld).

    Further reading

    Code Dependent: Living in the Shadow of AI by Madhumita Murgia (Picador, £20)

    The Coming Wave: AI, Power and Our Future by Mustafa Suleyman (Vintage, £10.99)

    Supremacy: AI, ChatGPT and the Race That Will Change the World by Parmy Olson (Macmillan, £10.99)

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  • Accounting groups expect fewer audit inspections as part of SEC overhaul

    Accounting groups expect fewer audit inspections as part of SEC overhaul

    Stay informed with free updates

    Accounting firms expect US regulators to reduce the number of audits they inspect after the Securities and Exchange Commission signalled it would rethink oversight of the industry.

    The SEC said it would prioritise regulation of accounting firms’ internal systems, opening a window for companies to lobby for changes to an inspection regime they argue is too focused on minor audit infractions.

    “The inspection process has taught firms a lot about their audits and improved audit quality but the programme is 20-plus years old,” said Dennis McGowan, vice-president for professional practice at the Center for Audit Quality, which represents large accounting firms.

    The Public Company Accounting Oversight Board, a body controlled by the SEC, inspects dozens of audits carried out by the big accounting firms each year and publishes a report on the deficiencies it finds at each one. At the Big Four — EY, KPMG, Deloitte and PwC — it examined 63 or 64 audits last year, up from 53 or 54 two years earlier.

    The deficiency rate, which the PCAOB has touted as a guide to audit quality, leapt after the Covid pandemic, but has been coming down in the past two years. Audit firms complained privately that the increase was partly the result of inspectors looking for minor errors that would not previously have attracted penalties.

    The PCAOB was created two decades ago after the Enron scandal to write audit standards for US-listed companies and to check that accounting firms were following them. Inspections are mandated by Congress, but the law does not set a minimum number.

    Kurt Hohl, SEC chief accountant, told an industry conference this month that reform of the inspection process was “overdue”, since the standards governing audit firms’ quality control systems had evolved.

    International regulators have created detailed new rules governing how accounting firms should manage their audit businesses, which include oversight and quality control measures.

    The PCAOB last year also approved new rules on how firms operating in the US should monitor audit quality, though their implementation has been delayed and could be revised.

    Focusing inspections on quality control systems rather than individual audits would “shift accountability to the leadership of the firm and their systems and processes, and less on individual engagement teams”, Hohl said. “There’s a lot of stress in the environment for teams that get inspected.”

    The policy shift should lead to fewer individual audits being selected for assessment in the case of most firms, McGowan said.

    “If audit quality is higher today than it was 20 years ago, then maybe there’s fewer individual engagements that need to be selected,” he said.

    George Botic, who has been acting PCAOB chair since July while the SEC considers a bigger shake-up of the board, said the organisation should tread carefully in revising the inspection programme, adding that it should seek input from investors and other stakeholders to make sure it meets their needs.

    Under the Sarbanes-Oxley law that created the organisation, only the results of individual audit inspections need be made public. Inspections of a firm’s system of quality management are only published much later if it fails to remediate any problems found within a year.

    If the SEC policy shift results in fewer inspection findings being made public, it “runs the risk of losing something that I think the PCAOB’s reputation and the capital markets have benefited from extensively over two-plus decades”, Botic said.

    Individual audit inspections will always be required as one way of checking quality management systems are working in practice. “There’s a certain number of files that one has to do,” he said. “We can debate what that number might be. Any significant pullback, we’d want to have a lot of outreach around that before we do that.”

    Christina Ho, a PCAOB board member who has backed accountancy firms’ positions in recent policy disputes, said she expected the number of audit inspections to fall under the new SEC regime.

    “Inspecting staffing levels could and should be cut more,” she said at a PCAOB meeting on December 19. 

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  • Ben & Jerry’s tops 2024 wastewater violations list for reporting lapses

    Ben & Jerry’s tops 2024 wastewater violations list for reporting lapses

    For the past 35 years, Ben & Jerry’s ice cream plant in Waterbury has pretreated wastewater before it is discharged into the municipal system. File photo by Gordon Miller/Waterbury Roundabout

    This story by Lisa Scagliotti was first published in The Waterbury Roundabout on Dec. 22, 2025.

    A state announcement of industrial wastewater pretreatment permit violations reports that Ben & Jerry’s ice cream plant in Waterbury topped the list of 17 companies that logged infractions in 2024. 

    The Vermont Department of Environmental Conservation oversees the industrial pretreatment program in coordination with the U.S. Environmental Protection Agency. 

    Federal rules require the state to publicly report significant non-compliance each year. 

    The data review and report for 2024, released on Dec. 12 by the Vermont Department of Environmental Conservation, lists 17 permittees found to be “in significant non-compliance during the 2024 reporting year.”

    Department Commissioner Misty Sinsigalli said the state views the industrial facilities that hold such permits “as key partners in environmental stewardship,” guided by specific requirements they must follow. 

    “Fulfilling these permit requirements is how we work together to safeguard the health of Vermont’s lakes, rivers, and wetlands,” Sinsigalli said.

    Industrial facilities such as breweries, dairy processing plants, and metal finishers receive pretreatment permits to discharge wastewater to municipal wastewater treatment facilities. The permits set discharge limits to prevent overloading the local wastewater treatment infrastructure. 

    Garrett Walsh, pretreatment coordinator with the state’s Wastewater Management Program, explained that the permitting process aims to track industrial wastewater, which ultimately is discharged into Vermont’s rivers and lakes. Big industrial entities that generate large quantities of wastewater are required to have systems on site to pretreat their wastewater before it’s sent into the municipal systems in the communities where they are located. 

    “Proper pretreatment helps ensure safe discharges from wastewater treatment facilities into our waterways,” Walsh said. “Without timely and accurate reports, DEC cannot properly manage its pretreatment program.”

    As part of the permit requirements, the permittees must submit monthly reports, report instances of non-compliance, and not exceed limits for pollutants set in their permits. Some examples of pollutants are nutrients, heavy metals, and biochemical oxygen demand (a measure of how waste impacts a water body’s oxygen content).

    State officials explained that significant non-compliance can occur when facilities discharge a pollutant that causes imminent risk to human health, or discharge pollutants that exceed their permit limits. Other examples of permit violations cover instances when permit-holders fail to submit monthly reports and other required documentation on time.

    Violations involve reporting, not overflows

    The list released this month by the state shows that six companies in 2024 exceeded the wastewater discharge limits and/or did not meet their requirements for monitoring set in their permits. Ben & Jerry’s Waterbury ice cream plant topped that list with 130 violations. 

    In Ben & Jerry’s case, the permit violations did not pertain to its Waterbury plant exceeding its wastewater output limits. 

    “It was due to a personnel issue,” said Heather Collins, the state’s Wastewater Management Program Manager. “It was not a flow issue.”

    Ben & Jerry’s spokesman Sean Greenwood confirmed that the company failed to meet some of its reporting requirements last year. 

    “In 2024, a routine internal audit of our wastewater treatment facility revealed that several required reports had not been submitted to the state. We notified state officials and began a thorough review of our practices,” Greenwood said. “It is important to note that at no time did Ben & Jerry’s release wastewater amounts exceeding permitted limits.”

    Ben & Jerry’s staff failed to submit a number of sampling reports in 2024. Collins said the 130 violations were for 24 missed reports on suspended solids, 12 on biochemical oxygen demand, two on total phosphorous and 92 daily reports on pH levels. The other seven violations for Ben & Jerry’s cited in the state’s announcement pertained to monthly reports not filed on time.

    Each wastewater pretreatment permit has specific requirements around reporting information to regulators, Collins explained. 

    “It’s easy to rack up that many violations if you have a daily requirement to collect and analyze some type of sample,” she said. 

    Each report has a required deadline, after which state regulators review the reports. 

    “If it’s 30 days past that date, if we haven’t received a report then you’re reporting late,” she said. 

    Once Ben & Jerry’s managers were aware of the reporting lapses, they turned their attention to improving their process for reporting, including hiring a consultant for advice, Greenwood said. 

    “We strengthened our operations, appointing a highly experienced Chief Wastewater Operator to best manage our operations moving forward, and engaged an independent environmental auditing firm to review our facilities and procedures,” he said. 

    Regulators from both the state of Vermont and the federal EPA visited the Waterbury ice cream plant. Following those reviews, the company implemented all recommendations from the auditing firm, which included updating procedural safeguards, hiring the additional wastewater operator, and establishing a system of checks and balances for monthly report sign‑offs, Greenwood noted.  

    Although all of the violations Ben & Jerry’s was cited for pertain to reporting and not exceeding the plant’s wastewater limits, Collins said it’s important for the state to have timely reports.

    “When we don’t receive reports, and if they miss samples, I can’t say that they were within permits limits or not, because I have no sample to determine that,” Collins explained. “If you don’t collect samples, I can’t tell if they exceeded the limits.”

    P. Howard “Skip” Flanders chairs the Board of Commissioners that oversees Waterbury’s Edward Farrar Utility District, which operates the municipal water and wastewater departments. He said issues with wastewater from the Ben & Jerry’s plant in the 1980s led to the company adding its pretreatment system around 1990 which has since worked well to prevent the industrial volumes from overburdening the municipal system. Flanders said there were no instances in 2024 or this year where the plant exceeded its wastewater output limits that resulted in EFUD exceeding its discharge limits.

    The flow coming from the ice cream maker typically does not strain the EFUD system, Flanders said.  

    “The Ben and Jerry’s volume is pretty well diluted when mixed and run through our lagoon system and then through the phosphorus removal process,” he explained. 

    The rest of the list

    The other six companies on the 2024 violations list for having exceeded their permit limits and/or not met their monitoring requirements and were found in significant non-compliance are: Metal stamping company New England Precision in Randolph with 68 violations; St. Albans Creamery in St. Albans, 23 violations; Butternut Mountain Farm maple sugar company in Morrisville, 16 violations; dairy cooperative Agri-Mark, Inc. in Middlebury, 14 violations; and Commonwealth Dairy in Brattleboro, nine violations, according to the state announcement. 

    The state’s report also lists a total of 11 companies that did not submit monthly reports or other required documents on time, which constitutes significant non-compliance with their permit requirements. 

    In this category, Ben & Jerry’s in Waterbury and Swan Valley Cheese of Vermont in Swanton each had seven violations. Ben & Jerry’s failed to submit seven monthly reports on time. Swan Valley missed making four monthly reports on time and had three other instances of failing to submit other documents, the list notes. Two other companies with reporting infractions in the same category included Lost Nation Brewery and Rock Art Brewery, both in Morrisville, with five and two reports not submitted on time, respectively. 

    A third category in the state announcement notes that two companies — Trapp Family Lodge in Stowe and Zero Gravity Craft Brewery in South Burlington — had significant violations for not following operation and maintenance requirements and not notifying state regulators. Trapp Family Lodge had one such infraction; Zero Gravity had seven, the list notes. 

    State officials noted that the information in this public report is based on 2024 data, and it does not represent the current compliance status of the companies on the list. 

    Collins said it takes time to review the various reports submitted by companies and her office right now is going through reports from the third quarter of this year. She said there have been no violations at the Waterbury ice cream plant to date. 

    Greenwood at Ben & Jerry’s confirmed: “We’re happy to share that we have had no non‑compliance issues in 2025.”


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  • Labour must learn lessons from history as automation hits jobs market | Richard Partington

    Labour must learn lessons from history as automation hits jobs market | Richard Partington

    Walk through a supermarket and the technology is everywhere. Self-service checkouts, electronic shelf labels, handheld barcode scanners and the video screens showing you – caught by AI facial recognition cameras – leaving the shop.

    In an economy struggling for growth, the encroachment of these machines in our everyday lives could be an early sign of a new dawn – a tech-driven renaissance in activity after years of flatlining growth in productivity and stalled business investment. No bad thing.

    On the other hand, it could be the glimpse of a dystopian future that is already beginning to take shape. Of retailers using tech with low running costs instead of low-paid, but relatively more expensive, humans. A productivity boom. But who for?

    In the past year unemployment in Britain has risen to the highest rate in a decade, excluding the height of the Covid pandemic. Meanwhile economic output has maintained a reasonable, if pedestrian, pace of growth. Put those two things together and rising levels of productivity – output per hour of work – is the mechanical consequence.

    Much of the gains are down to tumbling employment in low-paying sectors – retail in particular, where jobs are being shed and hiring frozen in the face of rising labour costs.

    Bosses have blamed the government. This year’s £25bn hike in employer national insurance contributions (NICs) and living wage increases are among reasons the British Retail Consortium (BRC) gives for a 10% jump in the cost of employing people in full-time entry-level retail roles. The trade association also complains about Labour’s employment rights bill and packaging costs hitting jobs.

    At this time of year, retailers typically take on hordes of staff for the festive season. However, this year has not matched the usual pattern.

    Figures from the jobs website Adzuna showed retail vacancies fell by almost 6% in November, typically the key month for hiring. Openings are at the lowest point in a decade, excluding the Covid pandemic.

    Much of this is down to feeble consumer demand and the boom in online retail. However, the rise of the machines is also playing a role. Industry surveys show investment in automation rank second as the most common response to Labour’s business tax changes, after raising prices.

    Taken together, it is hardly surprising retail employment has collapsed by more than 350,000 in the past decade. Young people applying for lower-skilled, entry-level positions – which also happen to be easier to automate – have borne the brunt.

    Within Labour circles, there is an unspoken logic to driving up the cost of employment. For too long, firms have relied on paying poverty-level wages to turn a profit. UK firms have lagged behind in the G7 investment league tables for decades. Economists reckon some of that is down to a lower relative cost of employing labour versus capital – especially in volatile economic times.

    Recently, however, the balance has shifted. Employment costs are up; access to immigrant labour is down, and workforce participation has fallen amid rising levels of ill-health and early retirement. Much of this is the outcome of policy choice.

    “The higher your employment costs, regulation, and risk around hiring – the more likely you are as a business to consider options to automate,” says Tera Allas, a professor at the Productivity Institute, a research organisation.

    So far, the data shows the UK is still in the foothills of the turnaround.

    Business investment has not exploded, but is rising – with a 1.5% increase in the third quarter. Meanwhile productivity rose 1.1% compared with a year earlier. Although still short of the 2% pre-2008 financial crisis annual average productivity growth, that is better than the flatlining of investment of recent years.

    Successive governments have treated productivity as a silver bullet to Britain’s decades of economic underperformance. None, however, would have campaigned for any gains to come at the expense of workers.

    There is also an irony in the prospect of a “jobs-lite boom” under Labour – a party tracing its roots, however thinly today, to the struggle of organised labour amid the galloping productivity gains of the Industrial Revolution.

    In the early 19th century, factory owners investing in steam-driven power looms, knitting frames and mill engines fuelled a productivity boom. At first, the spoils went largely to the capitalists – in a period later described as “Engel’s pause”, after the philosopher Friedrich Engels, to describe the years of wage stagnation as Britain became the world’s richest economy. Many angry workers turned to rebellion.

    In the long run, living standards rose as workers shifted into new occupations. The Luddites were on the wrong side of history. However, progress was not without social upheaval, nor taken for granted. There were struggles for employment rights and pay through the nascent trade union movement – culminating in political representation and the creation of the modern welfare state.

    There are clear parallels today. This month, Andrew Bailey warned that job displacement similar to the Industrial Revolution was highly probable – with the Bank of England governor calling for the UK to have “training, education, [and] skills in place” to help those at risk.

    Allas says there are reasons to be hopeful, not least because new technologies typically help to create new forms of work – enabling people to leave behind menial tasks. Businesses, too, worry about the consequences of losing their pipeline of middle managers if all the entry-level work is automated out.

    “Humans are infinitely resilient. We have a capability to learn and we’ll figure out how to learn in new ways,” she says.

    However, there will be serious problems if the transition is not managed well. Workers will demand to be brought along, not left behind. For Labour there are a few lessons from history.

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  • Continued Strong Foreign Demand for US Assets

    Continued Strong Foreign Demand for US Assets

    Despite the turbulence surrounding Liberation Day in April, foreign investors ended up buying more US assets in 2025 than in 2024, see chart below.

    Note: 2025 data is annualized. Sources: US Department of Treasury, Macrobond, Apollo Chief Economist

    Download high-res chart

    Explore the full 2026 Outlook, featuring our macro view and expert perspectives across regions and asset classes, at apollo.com/outlook.


    This presentation may not be distributed, transmitted or otherwise communicated to others in whole or in part without the express consent of Apollo Global Management, Inc. (together with its subsidiaries, “Apollo”).  

    Apollo makes no representation or warranty, expressed or implied, with respect to the accuracy, reasonableness, or completeness of any of the statements made during this presentation, including, but not limited to, statements obtained from third parties. Opinions, estimates and projections constitute the current judgment of the speaker as of the date indicated. They do not necessarily reflect the views and opinions of Apollo and are subject to change at any time without notice. Apollo does not have any responsibility to update this presentation to account for such changes. There can be no assurance that any trends discussed during this presentation will continue.   

    Statements made throughout this presentation are not intended to provide, and should not be relied upon for, accounting, legal or tax advice and do not constitute an investment recommendation or investment advice. Investors should make an independent investigation of the information discussed during this presentation, including consulting their tax, legal, accounting or other advisors about such information. Apollo does not act for you and is not responsible for providing you with the protections afforded to its clients. This presentation does not constitute an offer to sell, or the solicitation of an offer to buy, any security, product or service, including interest in any investment product or fund or account managed or advised by Apollo. 

    Certain statements made throughout this presentation may be “forward-looking” in nature. Due to various risks and uncertainties, actual events or results may differ materially from those reflected or contemplated in such forward-looking information. As such, undue reliance should not be placed on such statements. Forward-looking statements may be identified by the use of terminology including, but not limited to, “may”, “will”, “should”, “expect”, “anticipate”, “target”, “project”, “estimate”, “intend”, “continue” or “believe” or the negatives thereof or other variations thereon or comparable terminology.


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  • How should San Antonio approach data centers? Galvan weighs in.

    How should San Antonio approach data centers? Galvan weighs in.

    What does responsible planning look like as San Antonio becomes a growing hub for data centers?

    Councilmember Ric Galvan, whose Westside District 6 contains most of the city’s existing facilities, has calledfor a broad policy discussion on how data centers interact with neighborhood development, utilities and long-term infrastructure.

    He says his request stems from questions he’s hearing from residents about energy, water and long-term economic planning. 


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  • Maine regulators issue warning letter for Belfast wetlands lapse

    Maine regulators issue warning letter for Belfast wetlands lapse

    The Maine Department of Environmental Protection recently issued a letter of warning designed to recoup wetlands protections lost in a regulatory oversight more than 20 years ago.

    The lapse by state and federal regulators allowed a wetlands mitigation site in Belfast to be marketed for commercial development earlier this year.

    The mitigation deal emerged from the development of credit card giant MBNA’s sprawling campus in Belfast. In exchange for impacts to about seven acres of wetlands, the Maine Department of Environmental Protection and U.S. Army Corps of Engineers agreed to let MBNA restore wetlands on a nearby 24-acre site, just west of the Renys Plaza, and protect it in perpetuity for conservation and public access. 

    Bank of America acquired the wetlands parcel when it bought MBNA in 2006. It sold the 24 acres at auction this January, but the deed was unencumbered by a conservation easement, because it had never been filed. The new owner is now offering it for sale for commercial development. (Listing agent Charlie Hippler did not reply to requests for comment.)

    The warning letter issued by the DEP last month was addressed to the nonprofit Penobscot Community Health Care, which now owns the property where regulators allowed MBNA to alter wetlands in exchange for setting aside the 24-acre parcel. 

    “It has come to the Department’s attention that the deed restriction was never placed on the mitigation parcel as intended and required by both the Department order and Corps permit,” DEP’s Robert Wood wrote in the November 10 letter. “The Department is also aware that the current owner of the mitigation parcel, which is not PCHC, recently listed the property for sale for commercial development.”

    The warning letter continues, “The license requires PCHC to preserve wetland functions and values on the mitigation parcel. Because the parcel has not been protected in perpetuity by deed restriction and is now at risk of being developed for commercial purposes, PCHC has not preserved the wetland functions and values on the mitigation parcel.” 

    Wood said if PCHC does not comply with the terms of the license, DEP might take enforcement action. 

    But the health care agency says it does not feel obligated to fix the mitigation snafu. The nonprofit bought the land for its Seaport Community Health Center from Bank of America in 2021, before the missing conservation easement came to light. 

    “Penobscot Community Health Care is not and has never been the owner of the land which contains the wetlands in question and does not have any responsibility regarding the property,” the agency said in an emailed statement. “PCHC is investigating why the Maine Department of Environmental Protection believes PCHC has any responsibility regarding the matter.”

    As the parties parry over if and how the wetlands should be conserved, as required by the 1997 permit issued to MBNA, it remains unclear who dropped the ball on the easement. 

    Pierce Atwood attorney Philip “Chip” Ahrens drafted the easement, and sent it to MBNA’s Blaine Buck in April 1997 for the signature of MBNA Regional Vice President Shane Flynn.

    But several years later, Michael Hartman of the U.S. Army Corps of Engineers noticed that the easement had not been filed. He wrote to Ahrens in December 2001, asking him to provide copies if the document had been filed. But there is no record of the easement ever having been filed. 

    Bub Fournier, director of planning for the City of Belfast, says the parcel is not ideal for commercial development due to the extensive wetlands. Still, the property appears to be ever more valuable. 

    In January 2025, Bank of America sold the lot at auction to We Buy and Resell Homes LLC, a Georgia company, for $15,750. CORE real estate listed it over the summer for $295,000. Now it is asking $500,000. 

    Murray Carpenter

    Murray Carpenter is a contributor to The Maine Monitor with a focus on environmental topics.

    He has worked as a reporter for Maine Public, Maine Times, and The Republican Journal, and filed stories for The New York Times, NPR and The Washington Post. A resident of Belfast, he has authored books on caffeine (2014) and Coca-Cola (2025).

    Contact Murray with questions or concerns: moc.l1766919528iamno1766919528torp@1766919528retne1766919528pracy1766919528arrum1766919528

    Language(s) Spoken: English

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  • Chester County restaurant inspections, Dec. 28, 2025

    Chester County restaurant inspections, Dec. 28, 2025


     LNP | LancasterOnline

    restaurant inspections

    For a full listing of this week’s Chester County restaurant inspections, click here.

    The Pennsylvania Department of Agriculture, 866-366-3723, uses a risk-based inspection reporting process for restaurants and other food handlers.


    READ: What do restaurant inspectors look for and can they close a restaurant?


    Abcd Restaurant, 477 Lancaster Ave. Malvern, Opening, December 19. Pass. Women’s restroom requires a lidded trash receptacle for sanitary napkins. Provide immediately.

    Brock & Co. Food Service @ CTDI Bette’s Cafe, 1336 Enterprise Dr. West Chester, December 19. Fail. Coca-Cola drink cooler was storing drinks at 43 degrees F nearing the temperature danger zone. Repair/adjust to maintain foods at 41 degrees F or below. Foods such as yogurt and salad with boiled egg and chicken were held at 48 degrees F, in the customer area display cooler, rather than 41 degrees F or below as required. TCS foods were discarded. Repair/adjust unit to maintain foods at 41 degrees F or below as required. Unit cannot be used until it can hold foods at required temperature. Non-food contact surfaces not cleaned at a frequency to preclude accumulation of dirt and soil. Clean floors behind oven in front prep area.

    Brock & Co. Food Service @ CTDI Don’s Cafe, 1373 Enterprise Dr. West Chester, December 19. Pass. Food facility operator failed to post an original, valid Chester County Health Department Certified Food Manager in a location conspicuous to the consumer. Post CCHD CFM. Two ham and cheese sliders stored outside of refrigeration by soup/salad bar. Sliders were held at 65 degrees F rather than 41 degrees F or below as required. Sliders were discarded. Commercially processed, ready-to-eat food, located in the two-door cooler, and held more than 24 hours, is not being marked with the date it was opened. Begin practice immediately.

    Coatesville Loyal Order of Moose #297, 1200 Airport Rd. Coatesville, December 19. Fail. Clean shelves in walk-in refrigerator. Correct within 3 days. The first compartment of the three-compartment sink in the bar area was observed leaking and not used. Sink was set up to wash and sanitize but was not rinsing. Facility must discontinue use of this sink until first compartment is repaired. Repair sink within 7 days. Shelves near dishwasher are rusty. Replace shelves within 14 days. Food prep sink was not in working order. Repair sink within 7 days and remove wood from floor under leg of sink. Soda gun holster is old and in poor condition. Replace within 7 days. Dishwasher was observed not dispensing chlorine properly. All equipment must be manually sanitized. Repair dishwasher immediately. Ice machine is due for cleaning. Clean within 48 hours. Chlorine is used for dishwasher and quaternary is used at three-compartment sinks. Provide test kits for both sanitizers. Correct within 7 days. Floor below ice bin behind bar was observed in need of cleaning. Correct within 5 days. Floor throughout kitchen and prep areas must be thoroughly cleaned. Correct within 5 days. Outside area behind facility is cluttered with old equipment. Clean and remove equipment within 5 days. Facility does not have a certified food manager. A full-time employee must enroll in an approved certified food manager’s course within 30 days.

    Creme, 227 Birch St. Kennett Square, December 19. Pass. No violations.

    Creme Mobile Tent & Table, 227 Birch St. Kennett Square, December 19. Pass. No violations.

    For a full listing of this week’s Chester County restaurant inspections, click here.


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  • Philadelphia utility bills are rising. Here’s why

    Philadelphia utility bills are rising. Here’s why

    This story is part of the WHYY News Climate Desk, bringing you news and solutions for our changing region.

    From the Poconos to the Jersey Shore to the mouth of the Delaware Bay, what do you want to know about climate change? What would you like us to cover? Get in touch.


    South Philadelphia resident Edoardo Vignani started tracking his utility bills when he lost his job in 2022.

    Since then, he’s noticed many of his bills climbing higher each year. He worries most about electricity, which he uses for heating and cooling his house. One month this past summer, his PECO bill topped $400, he said.

    Vignani is now working again, and he said he can afford his utility bills. But he worries the continuing increases could become unsustainable for him.

    “That’s just kind of hard to budget for,” Vignani said.

    Philadelphians were squeezed by multiple utility rate hikes in 2025. With water, electric and gas bills combined, the typical household is paying a little over $30 more per month. Another increase is around the corner in 2026 for PECO customers.

    Here’s what to know.

    Electricity bills shot up this year and will rise again in 2026

    Over the past six years, average electricity prices have risen faster than inflation in roughly half of U.S. states — including Delaware, New Jersey and Pennsylvania.

    State regulators approved a plan for investor-owned electric utility PECO to raise distribution rates last year, mostly to pay for infrastructure investments. The typical residential bill rose 10%, from $135.85 to $149.43 in January 2025.

    Demand for electricity is growing while a lot of the grid infrastructure is coming to the end of its useful life, said Abe Silverman, an energy consultant and research scholar at Johns Hopkins University.

    “The cost of maintaining the system, the expansion of the system, these are all driving [prices up,]” Silverman said. “And inflation is just making it all very expensive at the moment.”

    It’s not just the cost of transformers, wires and poles. Silverman said the cost of the electricity itself has also increased alongside the price of natural gas, which is used to generate most electricity in the region.

    Separately, a supply-and-demand crunch on the regional electric grid has driven up capacity prices, which reflect the cost of paying power generators to commit to producing a certain amount of electricity in the future. An independent market monitor found that the expected growth of data center construction drove this price spike.

    “The capacity prices have been going up just astronomically,” said Seth Blumsack, a professor of energy policy and economics at Penn State University.

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